[Hiring] Field Technical Representative @Carboline

Role Description

The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution. This position works remotely and supports the Southern California Region. You must be willing to travel within the region. We prefer you live in the Santa Ana/Long Beach Region.

• Provide independent support for primary territory product lines.
• Onsite Applicator Training, Distributor location wet wall training, pre-construction jobsite meetings when required.
• Contractor and applicator support, Job complaint-warranty claim, job site observation, trade show participation as needed.
• Architectural Support.
• Trouble Shooting (Actual problem or job site condition).
• Assist application specialist and technical communication specialist as needed.
• Testing/R&D support as needed.
• Recommend products and solutions outside of primary product lines with occasional direction.
• Provide site support by performing general and complex product applications.
• Perform substrate analysis using specialty equipment.
• Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
• Provide field support by collecting data for project or product specific testing and interpreting results.
• Recommend application policies within technical literature.
• Coordinate 3rd party certification/approvals.
• Provide live and/or web-based training for internal staff and/or external customers.
• Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products.
• Exercise clear and confident communication of product lines and construction practices during presentation delivery.
• Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.

Qualifications

• Bachelor’s Degree in Science, Engineering, Construction, or similar preferred, and 2-4 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of relevant construction or industry experience.
• 4-7 years Technical Service, Construction, Project Management, Field Management, or similar experience.
• Hands-on experience with product application or installation with commercial sealants and waterproofing products.
• Possess a general understanding of field-testing methods and techniques.
• Ability to articulate a message in letter format.
• Detailed in jobsite observations.
• General Awareness of building code and requirements.

Requirements

• Excellent written and verbal communication skills.
• Effective team player.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
• Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
• Accepts and utilizes feedback effectively.
• Reads an audience and adjusts style and approach accordingly.
• Strong presentation skills.
• Excellent interpersonal and organizational skills.

Benefits

• The base salary range for applicants in this position generally starts at $84K and goes up based on experience plus incentive compensation.
• Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.