[Hiring] Field Service Technician III @Motorola Solutions

Role Description

The Federal Systems Technology (FST) department of the U.S. Federal Governments Markets Division (USFGMD) is responsible for supporting a charter of implementing and integrating complex systems sold worldwide to the U.S. Federal Government. As a USFGMD FST, you will be exposed to a wide variety of communications requirements in both the Presale, Post Sale, and sustainment/life cycle phases of a project.

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.
• Basic knowledge in the technicalities deployed by ASTRO including:
  • Networking
  • Cyber Security principles
  • Active Directory Administration
  • LMR Communications
• Advanced level knowledge of ASTRO core applications such as:
  • UNC
  • PM
  • UEM
  • ESXi
  • IMW
  • KMF
  • HBSS
  • PKI
• Required to lift equipment of ~50lbs.
• Solid ability to administer and troubleshoot in an IT-type environment.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office products and Google Suite applications.
• Strong self-management and "people" skills to work closely with customers and subcontractors.
• Provide technical support of specialized systems and product applications including:
  • Advanced troubleshooting of software-driven electronics
  • Provisioning of communication system infrastructure
  • Performance optimization of RF and Broadband architecture
• Maintain, optimize, test and document complex communications systems.
• Provide weekly reports of activities and accomplishments.
• Strong knowledge of wired communications systems, including:
  • Local area networks (LAN)
  • Wide area networks (WAN)
• Proficient in computer network installation, configuration, and maintenance systems.
• Capable of performing maintenance of server hardware/OS and software infrastructure.
• Demonstrated comprehensive understanding of IP networks.
• Above average verbal and written communication skills.
• Strong organization skills and high attention to detail.
• Capable of obtaining an acceptable adjudication of DOD secret (T-3) clearance within 18 months of initial employment date.
• Complete standard form SF86 questionnaire and fingerprinting for national security positions.
• Willing to obtain CompTIA Security+ or CISSP certification within the first 12 months of employment.
• Ability to obtain/hold a U.S. Passport and International Drivers Permit.
• Travel internationally and domestically up to 75% - 80% of the time is required.
• A permanent residence based 60 miles or less from a mid to large class International Airport is required.

Qualifications

• Proficiency with Microsoft Office products and G-Suite applications.
• Basic knowledge in the technicalities deployed by Motorola ASTRO including:
  • Networking
  • Cybersecurity principles
  • Active Directory Administration
  • LMR Communications
• Knowledge of Motorola ASTRO core applications is helpful.

Requirements

• 2+ years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio.
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract(s).

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• And more!