[Hiring] Field Service Technician C @L3Harris Technologies

Role Description

The Field Service department is looking for a highly motivated and talented technician to provide quality service and repair of complex MX-Series airborne surveillance turrets. Additionally, the FSR may also be required to deploy internationally to work assignments overseas at remote locations around the world, including hazardous conflict regions. FSR must always project a positive image of our department and company that will meet our customer's highest expectations for service and support of their L3Harris Technologies equipment.

This position requires a self-motivated, creative, forward-thinking, and energetic individual. Excellent communication, relationship building, and problem-solving skills are a must. The ability to interface well with demanding customers as well as co-workers is critical. The best MX Field Technicians are strong team players and customer focused. FSR must work well independently and can be relied upon to make difficult decisions that will affect the performance and availability of mission critical systems.

Essential Functions:

• Repair, Test and Maintain Wescam MX-Series sensor systems in accordance with pre-established processes, while adhering to customer deadlines.
• Understand the gimbal system and how all components work together including peripheral interfaces.
• Effectively troubleshoot, repair and test a failed system.
• Perform Preventative Maintenance on MX turrets.
• Become proficient in troubleshooting, repair and servicing of Wescam MX sensor systems within 90 days.
• Complete a formal 2-week training course followed by extensive on-the-job training requirements.
• Knowledge and application of troubleshooting electronics and mechanical systems.
• Be part of a motivated extended team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers.
• May be a resource to other employees in areas of expertise.
• Complete all necessary service and repair documentation as well as technical trip reports.
• Provide Wescam Training to customers on MX operations and operator-level maintenance procedures.
• Must be available to provide occasional off hour or weekend tasks in support of the customer requirements.
• Willingness & ability to support assignments at OCONUS sites for short-term deployment periods is required.
• Must be willing and physically able to work outdoors in environmental conditions with temperatures in excess of 120 degrees.
• When overseas, FSR must be able to work 12 hours per day, 7 days per week and be on call 24/7.
• Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination.
• 90% travel required.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 3 years of prior related experience.
• Active DoD Secret clearance or higher is preferred.
• Minimum of 4 years experience with electronic and mechanical test equipment is required.
• Minimum of 4 years experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems.
• Minimum of 4 years prior FSR experience in both CONUS and OCONUS repair assignments and tasks is desired.
• Minimum of 4 years experience with MS Office applications including Word and Excel is required.
• Minimum of 4 years experience communicating clearly (written and verbal) with technical and non-technical customers.
• Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred.
• Previous success working under limited supervision or autonomously.
• Previous experience successfully prioritizing and managing multiple projects at one time.

Requirements

• Special Operations, AFSOC, DOD, Airborne Law Enforcement or other similar experience is desired.
• Familiarity with government contracting is preferred but not required.
• Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation.
• Proven, acute attention to detail & excellent organizational skills.

Benefits

• Health and disability insurance.
• 401(k) match.
• Flexible spending accounts.
• EAP (Employee Assistance Program).
• Education assistance.
• Parental leave.
• Paid time off.
• Company-paid holidays.