[Hiring] Field Service Representative @Dover Corporation
Field Service Representative @Dover Corporation
All Others
Salary $32.00 - $40.90..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 3d ago

[Hiring] Field Service Representative @Dover Corporation

3d ago - Dover Corporation is hiring a remote Field Service Representative. πŸ’Έ Salary: $32.00 - $40.90 per hour πŸ“Location: USA

Role Description

Markem-Imaje is looking for a self-motivated, confident, and passionate Field Service Representative who has experience with industrial automation and has a passion for delivering solutions. The Field Service Representative will be responsible for delivering, installing, repairing, maintaining, and testing equipment.

  • Performing general field service repair and maintenance activities required to support Markem-Imaje customers and installed machine base.
  • Resolving operational issues in the field, identifying any issues, and performing troubleshooting procedures.
  • Determining customer needs and offering recommendations.
  • Contributing to business growth and sustainment through technical involvement, influence, and teamwork.
  • New equipment installations, customer training, emergency and routine repair, contract sales and maintenance, and any other service-related activities as directed by management.
  • Determining and recommending which products or services best fit the customers’ needs.
  • Developing and maintaining technical and operational competency on Markem-Imaje products through study, training, hands-on use, and field exposure to customer applications.
  • Achieving and maintaining a level of customer satisfaction consistent with Markem-Imaje quality guidelines and objectives.
  • Collaborating and teamworking with sales members to assist with machine demos, installations, technical training, courtesy calls, customer communication, and follow-up activities.
  • The Field Service Representative will be assigned to a divisional service territory, with a primary customer list, which will be considered the primary area of responsibility.

Qualifications

  • BA of Mechanical or Electrical Engineering degree preferred.
  • 3-5 years Mission-critical field service-related experience a plus.
  • Basic knowledge of electrical, electronic, pneumatic, hydraulic, and mechanical system theory and operation.
  • Possess interpersonal and customer relationship management skills.
  • Willing and able to share knowledge and conduct training to diverse audiences of varying size.
  • Able to work independently and with minimal supervision.
  • Effective time management skills; able to prioritize multiple activities and commitments.
  • The right candidate will be aligned to our values and culture:
    • Collaborative entrepreneurial spirit
    • Winning through customers
    • High ethical standards, openness, and trust
    • Expectations for results
    • Respect and value people

Requirements

  • Work Arrangement: Remote
  • Pay Range: $32.00 - $40.90 per hour
  • Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

Benefits

  • 401(k) savings plan with employer contributions
  • Medical, dental, and vision insurance
  • Wellness programs
  • Health savings account, health care, and dependent care flexible spending accounts
  • Company paid short-term disability and long-term disability
  • Company paid employee basic life and AD&D insurance
  • Supplemental employee and dependent life insurance
  • Optional accident, hospital indemnity, and critical illness insurance
  • Adoption, surrogacy, and fertility benefits and assistance
  • Commuter benefits
  • Parental, military, jury duty, and bereavement leaves of absence
  • Paid time off, including 10 paid holidays per calendar year
  • Paid vacation days beginning at 80 hours annually
  • 64 paid sick leave hours annually or as provided under state and local paid sick leave laws
  • Tuition reimbursement at the maximum amount of $5,250 per employee per calendar year
  • Business travel services
  • Employee discounts
  • Employee assistance program that includes company paid counseling sessions and legal services
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Field Service Representative @Dover Corporation
All Others
Salary $32.00 - $40.90..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 3d ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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