[Hiring] Field Service Representative @GE Aerospace

Role Description

The Dowty Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130J) Composite Propeller System and related components at Hurlburt Field, FL.

Job Duties & Responsibilities

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.
• Provide on-site interpretation of data and technical instruction.
• Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate.
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.
• Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support.
• Assist customer in scheduling maintenance and workload.
• Assist in ensuring parts meet established schedules.
• Make recommendations on findings.
• Review effectiveness of maintenance actions in order to identify training needs.
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.
• Perform intermediate and depot level maintenance.
• Hands on repair and maintenance of the R391 Composite Propeller System and related components.

Qualifications

• Associate degree or High School Diploma / GED from an accredited school or institution.
• Must be willing to travel up to 60% of the time.
• Able to lift minimum of 65 lbs.
• 2+ years performing extensive repairs and conversions as well as maintenance and repair work to aircraft engine and/or propeller systems.
• Must be able to pass a non-DOT drug test and a background check.

Desired Qualifications & Experience

• Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position).
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and continuous improvement mindset.
• Ability to multi-task and manage multiple priorities in a fast-paced operational environment.
• Ability to interface at all levels of the organization, both internally and externally.

Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage.
• Access to a Health Coach from GE Aerospace.
• Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions.
• Access to Fidelity resources and planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability insurance.
• Life insurance.
• Paid time-off for vacation or illness.

Closing

Join GE Aerospace and be part of a team that is shaping the future of flight. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided

Yes