[Hiring] Field Service Engineer @Veralto

Role Description

Reporting to the Field Service Manager, the Field Service Engineer is responsible for installing, maintaining, and servicing Videojet equipment at customer sites across all of Ireland. This is a customer-facing field role where you will:

• Troubleshoot technical issues
• Install new equipment
• Support customers to ensure their production lines operate efficiently
• Collaborate with internal teams to identify opportunities that improve customer performance and satisfaction

This role is ideally based in West Meat, Meath, Kildare, Dublin, with flexibility to travel widely across the territory. Engineers typically start their day from home and travel to customer sites, with average travel times of 1–2 hours each way depending on location. Occasional overnight stays may be required depending on customer needs.

A typical day will look like:

• Installing and commissioning Videojet equipment at customer sites
• Performing maintenance, servicing, and troubleshooting on installed equipment
• Supporting product demonstrations and trials alongside the sales team
• Building strong customer relationships through excellent service and technical support
• Identifying improvement opportunities or service needs during customer visits
• Managing service cases from diagnosis through resolution with a strong sense of ownership

Qualifications

• Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment
• Strong electromechanical troubleshooting skills in industrial or production environments
• Valid driving license and willingness to travel extensively across the assigned territory
• Ability to work independently while managing multiple service tasks and customer needs
• Experience with industrial coding and marking technologies (CIJ, laser coding, labeling, or similar systems) would be advantageous but is not essential

Requirements

• Experience in field service or technical service roles
• Strong troubleshooting skills
• Willingness to travel
• Ability to manage multiple tasks

Benefits

• Competitive salary with commission scheme and annual salary review
• Company pension scheme
• Company car or van
• 26 days holiday plus public holidays
• Income Protection & Life Assurance
• Health Insurance
• Professional onboarding and training programs
• Career coaching and development opportunities
• Attractive employee referral programme
• Enhanced maternity & paternity pay
• Employee Assistance Program (legal, financial, and counselling support)