[Hiring] Field Operations Technician @Crown Castle

Role Description

Responsible for supporting Tower Operations objectives, to include:

• Annual tower & rooftop inspections
• Manage outsourced preventative and remedial maintenance & repairs
• Maintain tower lighting and troubleshooting
• Perform general compound and grounds repairs/upkeep
• Installation/integration of Crown network hardware and interconnect facilities
• Maintain and repair all MAS, DAS and other Crown owned assets or network components
• Perform audits as required by local, District, Area, Corporate or Regulatory agencies
• Responsible for the integrity of tower data within CCISites
• Maintain site condition to Crown standards
• Responsible for ticket management and appropriate management and spend of allocated budgets

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Two-year technical degree Associate’s Degree (AA) Preferred
• 0 - 2 Two (2) or more years of experience in telecommunications, remote field wireless technician, or remote field technician Required
• Valid Driver License in State

Requirements

• Ensure structural integrity and compliance for all assigned assets in accordance with Crown Quality Assurance programs and Site Condition Standards
• Perform periodic inspections in accordance with company policies, contractual obligations, and standards & procedures
• Identify and ensure that major inspection discrepancies are properly documented and corrected in a timely manner
• Responsible for site data configuration accuracy
• Work effectively with internal/external partners and customers
• Respond quickly and effectively to resolve NOTAM, monitoring system and tower lighting issues
• Maintain documentation, ticket management and records for all projects & site issues
• Project manage site repairs when necessary
• Manage vendors and bid process
• Manage materials, tools and assigned vehicle in accordance with Fleet policy
• Provide immediate Operational response for safety, emergency and incident response situations
• Serve as onsite Crown representative to Customers, Landlords and Vendors
• Knowledge and ability to safely operate various test equipment, power/hand tools & equipment
• Works at varying tower locations from rooftop sites, dense metro areas to remote mountain tops
• Oversight of field related projects, and general contractors
• Perform site repairs and maintenance as needed in accordance with Site Condition Standards

Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents)
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service)
• 10 company holidays plus 2 floating holiday
• All offices provide free beverages and snacks