[Hiring] Field Investigator @Frasco Inc

Role Description

The Interviews Team is looking for an Investigator to join our team on a part-time basis. This role involves conducting thorough insurance claims investigations, which include:

• Performing scene investigations to collect photo and video evidence from accident locations.
• Handling document signings and retrievals.
• Conducting wellness checks.
• Submitting daily updates on the work performed for each case.
• Preparing and dictating investigation reports.

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements.
• Completing multiple types of complex claims investigations.
• Reviewing assignments and supporting documentation to determine case objectives and client expectations.
• Daily submission of updates regarding work performed on each case.
• Maintaining a sufficient level of client billable hours.
• Preparing and dictating detailed investigation reports.
• Adhering to strict due dates.

Qualifications

• Strong attention to detail with commitment to accuracy and quality.
• Ability to effectively communicate with others.
• Ability to work independently.
• Ability to work from a home-based office and work flexible hours.
• Valid driver’s license and vehicle.
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage.
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection.
• Ability to model behaviors that reflect Frasco’s core values.
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs.

Requirements

• Associate or Bachelor’s Degree in Criminal Justice or related field (preferred).
• Customer service experience (preferred).

Benefits

• Hourly Rate: $22 - $28 per hour (Weekly Pay) Commensurate with experience and performance.
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after reasonable commute.
• Mileage Reimbursement: $0.55 per mile.
• Paid Administrative Time: Paid at regular hourly rate.
• Paid Training: Paid at regular hourly rate.

Company Description

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.