[Hiring] Field Application Scientist @Cytiva Europe

Role Description

The Field Application Scientist - EMEA position for Cytiva provides technical expertise to sales representatives, resellers, and customers during the sales process and works directly with customers. This position reports to the Manager of Field Application Scientists and is part of the Genomic Medicine division in Europe and will be fully remote.

In this role, you will have the opportunity to:

• Pre-sales:
  • Play an active role within the commercial team, to promote Cytiva Nano Medicine line of products.
  • Manage leads and prospects, develop opportunities, contribute to team spirit, and improve account penetration.
  • Attend and provide high-level technical expertise at trade shows and conferences.
  • Evaluate a customer's process to identify solutions and provide the necessary tools, information, and support to obtain additional sales and identify new opportunities.
• Develop and maintain positive relationships with customers, focusing on a network of key decision makers.
• Set quarterly priorities in your territory to achieve defined business goals.
• Contribute to key account plans managed by the Account Management team.
• Develop a strong working knowledge of Cytiva Nano Medicine products and services, and a detailed understanding of applications utilized by our customer base.
• Maintain awareness of competitor activities and innovations within the marketplace.
• Provide/facilitate efficient communication on strategic and competitive customer feedback to Marketing and Product Development teams.
• Coordinate and conduct on-site and in-house customer training courses.
• Provide technical sales support by conducting applications-based seminars and product demonstrations.
• Provide applications/technical training to the sales team.
• Provide phone, email, and in-person customer applications support, including troubleshooting issues related to user's technical skills, application, and instruments.
• Interpret customer needs and identify if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel.

Qualifications

• Master's Degree in genomic medicines or nanomedicine.
• 3-5 years of experience.
• A proven background with applications or lab experience in nanoparticle formulation, drug delivery, or cell biology.
• Skilled in troubleshooting instrumentation and applications.
• Demonstrated superior problem-solving and interpersonal skills in a commercial environment.
• Understanding of customers’ key business drivers.
• Strong communication skills and experience delivering scientific presentations.
• Demonstrated technical writing ability.

Requirements

• Must have a driver’s license.
• This is a field-based role with 50% travel.
• Must be able and willing to travel internationally throughout Europe.

Preferred

• PhD preferred.

Benefits

• Flexible, remote working arrangements for eligible roles.
• Enriching careers, no matter the work arrangement.