[Hiring] Facilities Specialist @Mars Veterinary Health

Role Description

Provide comprehensive regional support for Banfield Pet Hospitals, VCA hospitals and other MVH banners, encompassing all aspects of facilities management, including repairs, preventive maintenance, construction warranty coordination, and oversight of landlord-responsible work.

Execute and manage regionally contracted preventive maintenance programs to ensure the optimal performance, reliability, and longevity of equipment, engineered systems, and overall facility operations.

You Will:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Manage all hospital facility repairs, planned maintenance, contracted services and minor facility upgrade projects from receipt to completion in accordance with practice standards utilizing Facilities Management tracking software system (ServiceNow).
• Determine best approach and process for each repair, including managing and tracking to allocated budget for overall expense of $1M.
• Interpret lease language for Landlord/Tenant repair responsibility, working closely with Lease Administration, to ensure compliance with lease and timing obligations, initiating landlord communication and potentially demand/default notifications as needed.
• Create and escalate tenant default notice requests to the Lease Administration and Legal teams collaborating to ensure lease compliance and best practice resolutions.
• Interview, evaluate, negotiate and procure contractors for repairs and national contracted preventive maintenance services. Track and report on task completion and related costs.
• Manage outside vendors and coordinate with MVH hospital maintenance associates, ensuring completion of all assigned repairs and projects.
• Source and procure needed building materials, parts and equipment to provide the necessary materials onsite for repairs such as; millwork, plumbing, electrical, flooring, and other facility repairs.
• Communicate regularly with Field Leadership and associates regarding status of repairs and project completions.
• When needed, perform market tour to assess facility and perform vendor quality control (approx. 5% travel).
• Approve, track and report all expenditures for existing Stand Alone and Acquisition hospital facility capital repair/replacement projects.
• Respond urgently and effectively to emergency facility conditions requiring immediate response to ensure continuous business operations, by quickly assessing and procuring appropriate remedies.
• Responsible to interpret new construction drawings and contracts to accurately identify general contractor warranty repairs, place GCs on notice, follow up to completion and involve Construction Managers as needed.
• Collaborate with cross-functional teams including Lease Administration, Hospital Openings, Commercial, Asset Protection, Hospital Maintenance, Design and Construction, Operations, Help Desk and others as needed to maintain hospital operations.
• Coordinate and execute large scale capital facility repair/replacement projects totaling $250k + per year, including major sewer line replacements, full roof system replacements, parking lot dig-outs, overlays and seal coating, cladding upgrades, x-ray electrical upgrades, and others.
• Maintain communication with Field Directors and hospital leaders to deliver high quality response to hospital repair needs.

Qualifications

• Five years of relevant professional experience are required, with knowledge of construction terms and the ability to read and interpret construction blueprints.
• Bachelor’s degree, or equivalent combination of education, training and experience, is preferred.
• Proficient troubleshooting ability in electrical, plumbing, casework and general building construction is required.
• Healthcare background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.

Requirements

• Salary range: $29.04- $45.37/hour.
• Compensation is determined based on education, experience, and other relevant credentials.
• Expected Schedule Start Time: 4am or 6am PT.

Benefits

• Competitive salary with paid time off & holidays.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans® for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and more.

Special Working Considerations

• Ability to work at a computer for long periods of time.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.