[Hiring] Experienced Community Manager @Blitzed

Role Description

We're looking for an experienced Community Manager who can take a Discord Server from 0 to 10K, who loves the challenge of creating engagement and who has experience working with off-the-rails degen communities. We're building a Crypto Casino that isn't afraid to push boundaries and try new things. Our product is going to push boundaries and is all in-house devved and we'd love someone who can create a unit of top-tier moderators and keep our Discord server busy, active and hilarious.

What Success Looks Like (First 30 Days)

• Existing server set up reviewed and improved to make it fit for purpose.
• Discord feels alive. People are posting weird stuff. Funny stuff. Complaints are handled immediately, and mods are replying quickly and in the brand ToV.
• Mods/SOPs in place; spam/scam incidents reduced with fast response.
• Weekly events running smoothly (AMAs, tournaments, giveaways, quests).
• Weekly Community reports sent in to management.

What You’ll Do

• Community Growth & Engagement
  • Run daily community engagement across Telegram + Discord with Discord the number 1 focus (TG is for announcements).
  • Create and execute weekly content/event plans: prompts, polls, AMAs, giveaways, quests, leaderboards.
  • Build community culture: tone of voice, memes, rituals, community “moments,” and retention loops.
  • Identify power users, VIPs, and advocates; create programs that reward loyalty and contribution.
• Moderation & Safety
  • Maintain a clean environment: remove spam/scams, enforce rules, manage bans/mutes/warnings.
  • Set up and manage moderation workflows, escalation paths, and incident response (raids, phishing attempts, impersonators).
  • Recruit, train, and manage volunteer mods (where applicable) with clear shifts and activity reports.
• Comms & Coordination
  • Post and coordinate announcements: product updates, promotions, tournament schedules, results, and updates.
  • Liaise with Support/Risk/Payments teams to resolve user issues quickly and escalate serious cases.
  • Collect structured feedback from users and report it back to Product/Growth (bugs, feature requests, friction points).
• Community Ops & Reporting
  • Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure.
  • Track and report community KPIs: active users, message volume, sentiment, retention, event participation, support deflection.

Qualifications

• 2+ years experience managing communities on Telegram and/or Discord (crypto, iGaming, fintech, gaming, or similar).
• Strong written communication and the ability to match brand tone across platforms.
• Comfortable moderating high-traffic chats and handling conflict calmly.
• Organised and reliable: can run calendars, workflows, and repeatable weekly plans.
• Familiarity with bots, roles, and community tooling (e.g., MEE6, Dyno, Collab.Land, etc.).
• Experience in crypto casinos / sportsbooks / iGaming.
• Experience working with KOLs/influencers and coordinating community-driven campaigns.
• Basic analytics skills (dashboards, KPI reporting, sentiment tracking).
• Event/community growth experience (quests, referral programs, tournaments).

KPIs You’ll Own

• Daily active community members (TG/Discord).
• Engagement rate (messages per active user, participation in events).
• Community growth (new members, retention).
• Sentiment and issue resolution speed.
• Spam/scam reduction and response time.

Benefits

• Competitive salary + performance bonus.
• Fast-paced team and high ownership.
• Remote-friendly environment.
• Room to grow into Community Lead / Head of Community.