[Hiring] Executive Operations Lead @TextLayer

Role Description

The Executive Operations Lead is part executive assistant, part operations owner, and part cultural force. You'll be a key member of the exec team, keeping leadership moving, keeping the business running smoothly, and making TextLayer a place people love working.

TextLayer is an AI-native company, and this role is designed that way. The routine work (drafting emails, scheduling, invoicing and follow-ups, account provisioning) should run on AI-assisted workflows that you build, monitor, and improve. That leaves your time for what most needs a person: relationships, judgment, and culture.

Key Responsibilities

• Executive support, automated where possible
• Support the executive team with scheduling, inbox and calendar management, meeting prep, and follow-through
• Draft leadership communication
• Manage invoicing end to end: sending invoices, tracking payment status, and following up on overdue accounts
• Handle account and tool provisioning for new hires and projects
• Identify repetitive tasks and build or configure AI-assisted workflows to handle them, working with our engineers where needed
• Document processes so the business keeps running consistently as the team grows
• Plan and host team meetups, socials, and offsites, including coordinating travel and logistics
• Own staff recognition: gifts, milestones, welcome experiences for new hires, and celebrations
• Help keep a distributed, project-based team feeling connected
• Gather feedback on what's working for the team and bring it to leadership
• Support hiring operations & onboarding logistics
• Help leadership with operating cadence: meeting rhythms, planning cycles, and tracking priorities
• Manage vendors, tools, subscriptions, and light admin and compliance tasks
• Serve as a trusted, discreet partner to the leadership team on sensitive matters

Qualifications

• Experience as an executive assistant, chief of staff, operations manager, or office manager, ideally supporting senior leaders in a fast-moving company
• Excellent written communication and sound judgment, with the ability to draft in someone else's voice and know when to escalate
• Strong ownership: you spot gaps and fix them without being asked, and you follow things through
• Genuine enthusiasm for AI tools and automation, whether you've built workflows with tools like Zapier, Make, or n8n, used LLMs in your daily work, or are eager to learn quickly
• Warmth and energy for people: you enjoy bringing teams together and make others feel valued
• Discretion and professionalism with confidential information
• Comfort with Google Workspace and modern SaaS tools
• Willingness to travel for team events and company needs

Bonus Points

• Experience in a startup, consultancy, or professional services firm
• Experience coordinating events, offsites, or team programs
• Basic finance operations experience (invoicing, accounts receivable, bookkeeping tools)
• Light technical aptitude, such as scripting, APIs, or no-code automation
• Experience supporting a remote or distributed team