[Hiring] Executive Assistant (Healthcare & Telehealth Operations) @Winning Assistants

Role Description

Our client is seeking a highly organized, proactive, and resourceful Executive Assistant (Healthcare & Telehealth Operations) to serve as a key operational partner in a growing telehealth practice. This is more than a traditional executive assistant role. The successful candidate will become the organizational backbone of the business, supporting:

• Executive priorities
• Patient operations
• Front desk workflows
• Healthcare administration
• Day-to-day practice management

The role will initially focus on helping launch and organize business operations and will gradually transition into a combination of executive support, patient coordination, and healthcare operations management as the practice grows.

The ideal candidate is:

• Highly self-sufficient
• Thrives in fast-paced environments
• Enjoys creating structure where it is needed
• Comfortable managing competing priorities
• Capable of following up on important action items
• Skilled at keeping leadership organized and accountable

Bilingual English-Spanish communication skills are highly preferred.

Qualifications

• Previous experience as an Executive Assistant, Operations Coordinator, Practice Administrator, Healthcare Administrator, or similar role
• Exceptional organizational and time-management skills
• Strong project coordination and task management abilities
• Ability to work independently with minimal supervision
• Proactive mindset with strong follow-through and accountability
• Ability to anticipate needs and solve problems independently
• Telehealth management experience is required
• Previous healthcare administration experience strongly preferred
• Familiarity with healthcare workflows, patient coordination, and medical documentation
• HIPAA awareness and professionalism when handling protected health information
• Experience supporting medical practices, healthcare providers, or telehealth organizations

Requirements

• Extensive EHR/EMR experience required
• Experience with Practice Fusion strongly preferred
• Experience with LabCorp workflows strongly preferred
• Comfortable learning and navigating multiple software systems
• Strong documentation accuracy and quality-control skills
• Excellent written and verbal English communication skills
• Spanish written and verbal communication skills are highly preferred but not required
• Strong phone etiquette and customer service skills
• Ability to communicate professionally with patients, providers, vendors, and business partners
• Strong interpersonal and relationship-building abilities

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.