[Hiring] Executive Assistant (Healthcare & Telehealth) @Winning Assistants

Role Description

Our client is seeking a highly organized, proactive, and resourceful Executive Assistant (Healthcare & Telehealth Operations) to serve as a key operational partner in a growing telehealth practice. This is more than a traditional executive assistant role. The successful candidate will become the organizational backbone of the business, supporting:

• Executive priorities
• Patient operations
• Front desk workflows
• Healthcare administration
• Day-to-day practice management

The role will initially focus on helping launch and organize business operations and will gradually transition into a combination of executive support, patient coordination, and healthcare operations management as the practice grows.

The ideal candidate is highly self-sufficient, thrives in fast-paced environments, and enjoys creating structure where it is needed. They should be comfortable managing competing priorities, following up on important action items, and helping keep leadership organized and accountable. Bilingual English-Spanish communication skills are highly preferred.

Candidates with telehealth management experience, healthcare administration expertise, and strong EHR/EMR knowledge will be especially successful in this role.

Qualifications

• Previous experience as an Executive Assistant, Operations Coordinator, Practice Administrator, Healthcare Administrator, or similar role
• Exceptional organizational and time-management skills
• Strong project coordination and task management abilities
• Ability to work independently with minimal supervision
• Proactive mindset with strong follow-through and accountability
• Ability to anticipate needs and solve problems independently
• Telehealth management experience is required
• Previous healthcare administration experience strongly preferred
• Familiarity with healthcare workflows, patient coordination, and medical documentation
• HIPAA awareness and professionalism when handling protected health information
• Experience supporting medical practices, healthcare providers, or telehealth organizations
• Extensive EHR/EMR experience required
• Experience with Practice Fusion strongly preferred
• Experience with LabCorp workflows strongly preferred
• Comfortable learning and navigating multiple software systems
• Strong documentation accuracy and quality-control skills
• Excellent written and verbal English communication skills
• Spanish written and verbal communication skills are highly preferred but not required
• Strong phone etiquette and customer service skills
• Ability to communicate professionally with patients, providers, vendors, and business partners
• Strong interpersonal and relationship-building abilities

Requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)
• Device: Reliable laptop or desktop computer
• Internet: High-speed connection (minimum 25 Mbps)
• Audio: Noise-canceling headset
• Video: Webcam for virtual meetings
• Workspace: Quiet, professional environment

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance