[Hiring] Executive Assistant @Smart Workforce Solutions

Role Description

Experience the freedom of working remotely while serving as the central operational anchor for an international multi-brand portfolio. As the Executive Assistant, you will own the end-to-end operational execution, database management, and daily administrative systems for a business owner overseeing multiple holistic wellness and education brands. You will serve as the core operational anchor, bridging high-level project coordination, event moderation, basic financial bookkeeping, and customer inquiries with warmth and precision.

What You'll Do

• Event Management & Zoom Coordination:
  • Coordinate live and online Zoom events end-to-end.
  • Manage registrations on Trybooking/Eventbrite.
  • Execute reminder campaigns.
  • Moderate live sessions.
• Database Management & Data Hygiene:
  • Perform monthly CRM/database synchronizations.
  • Manage contact tagging.
  • Build attendee profiles.
  • Maintain data hygiene across all platforms.
• Executive Support & Daily Triage:
  • Manage daily email triage across multiple inboxes.
  • Maintain an extensive reminder system for client follow-ups, bill payments, and team milestones.
• SOP & Operations Oversight:
  • Develop, update, and standardize Standard Operating Procedures (SOPs).
  • Eliminate operational errors and streamline business workflows.
• Financial Bookkeeping:
  • Execute basic weekly financial bookkeeping in Xero across up to 10 entity files.
  • Handle recurring transaction coding and pricing updates.
• Social Media & Customer Support:
  • Monitor incoming social media inquiries.
  • Provide warm customer account support.
  • Handle basic Canva content curation when needed.
• Cross-Functional Project Coordination:
  • Manage external vendor relationships.
  • Track special projects such as book publishing, course launches, and digital media conversions.

Qualifications

• 5+ years of senior executive assistant, operational, or business support experience handling fast-paced workflows.

Requirements

• Proficiency with Xero bookkeeping, event platforms (Trybooking/Eventbrite), CRM tools (GoHighLevel or equivalent), Zoom moderation, and Canva.
• Strong understanding of digital sales funnels, marketing launch environments, customer journeys, and alignment with holistic/heart-centered values.
• First-language English proficiency (written and spoken) with flawless grammar, spelling, and high-level proofreading capabilities.
• Meticulous attention to detail, strong problem-solving independence, and a collaborative, empathetic communication style.
• Reliable personal laptop or desktop capable of running all role-required software.
• High-speed, stable internet connection with a backup plan for power or connectivity outages.
• A dedicated, quiet, and professional home-office environment.
• High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Benefits

• Remote work flexibility.
• Full-time position.
• Competitive salary of R30 000 per month.