[Hiring] Executive Assistant @Risepoint

Role Description

As an Executive Assistant, you will provide high-level support to our C-suite leaders (Chief Business Officer, Chief Legal Officer), enabling them to operate efficiently and focus on strategic priorities. Serving as a trusted partner and primary point of contact, you will manage complex calendars, communications, and travel while ensuring seamless day-to-day operations of the executive office. This individual contributor role requires strong judgment, discretion, and the ability to navigate competing priorities in a fast-paced, global environment. Your work will directly enhance executive effectiveness, strengthen internal and external relationships, and ensure critical initiatives move forward with precision and urgency.

What You Will Do

• Provide comprehensive administrative support to C-suite executives, enabling them to focus on advancing Risepoint’s mission to expand access to high-quality, workforce-relevant education.
• Manage complex, ever-changing executive calendars, ensuring alignment with strategic priorities and efficient use of time across multiple stakeholders and time zones.
• Serve as a trusted liaison between executives and internal/external partners, including senior leadership, university partners, and board members, fostering strong, professional relationships.
• Coordinate and prioritize communications on behalf of executives, including drafting correspondence, preparing presentations, and managing sensitive or confidential information with discretion.
• Plan and execute domestic and international travel arrangements, including detailed itineraries, agendas, and supporting materials, ensuring seamless execution of business activities.
• Oversee expense reporting and administrative processes with accuracy and timeliness.
• Organize and support executive-level meetings, events, and conferences, managing logistics such as venue coordination, vendor negotiations, and budget tracking.
• Anticipate executive needs, proactively identify and resolve issues, and drive follow-through on key initiatives and special projects.
• Track action items and ensure timely follow-up on critical priorities and commitments.
• Process invoices and certain standard legal filings.
• Manage multiple competing priorities with a high sense of urgency, maintaining flexibility to support work outside of standard business hours when needed.
• Uphold the highest standards of confidentiality, professionalism, and operational excellence in all interactions and deliverables.

What Success Looks Like

• C-Suite Executives are highly effective and focused on strategic priorities because calendars, communications, travel, and priorities are proactively managed with accuracy and efficiency.
• Internal and external stakeholders experience seamless, professional interactions with timely communication, well-run meetings, and strong relationship management.
• Complex tasks, projects, and events are executed flawlessly with strong attention to detail, sound judgment, and the ability to anticipate needs and resolve issues before they arise.
• A successful candidate should be able to and be comfortable with implementing AI tools to handle the workload more efficiently.

How Impact Will be Measured

• Executives operate with increased efficiency and focus, demonstrated by well-managed calendars, streamlined communications, and seamless coordination of travel, meetings, and priorities.
• Strong, trusted partnerships are built with internal and external stakeholders, reflected in responsive communication, well-executed meetings and events, and positive feedback from leadership and partners.
• Operational excellence is consistently delivered, with accurate expense management, flawless execution of key projects and events, and proactive problem-solving that anticipates needs and removes friction for the executive team.

What You’ll Bring to the Team

Experience That Matters Most

• Significant experience (8+ years) providing executive-level support to C-suite leaders in a fast-paced, global organization, including managing complex calendars, travel, and communications across multiple time zones, including international time zones and travel (UK, CAN and Australia).
• Exceptional organizational, communication, and prioritization skills, with the ability to manage competing demands, handle sensitive information with discretion, and deliver high-quality work with strong attention to detail.
• Experience working in fully remote environments will be of significant advantage.
• Bachelor’s degree and demonstrated proficiency with Microsoft Office tools, along with a proactive, self-motivated approach and the ability to build strong relationships and operate independently with sound judgment.

Experience That’s Great to Have

• Experience supporting executives in a high-growth or transforming organization, with the ability to adapt quickly to evolving priorities, processes, and ways of working.
• Demonstrated experience leveraging technology and tools (including emerging AI solutions) to improve efficiency, streamline workflows, and enhance executive support.
• Experience planning and supporting large-scale or high-visibility events, along with strong vendor management and budget coordination skills.