[Hiring] EVV Policy Specialist @Texas Health & Human Services Commission

Role Description

The Texas Health and Human Services Commission (HHSC) Medicaid & CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Program Specialist VI in the Electronic Visit Verification (EVV) unit. EVV is a computer-based system that electronically documents and verifies service delivery information, such as date, time, service type and location, for certain Medicaid service visits.

The Program Specialist VI, Policy Specialist, reports to the EVV Operations Manager and performs highly advanced consultative and programmatic support related to EVV policy and rule development, operations projects and training activities in a dynamic and fast-paced environment.

• Responsible for the development and maintenance of EVV program policy and Texas Administrative Code (TAC) rules.
• Conducts research and interprets EVV program policies, procedures, regulations, standards, and rules to other HHSC program areas with EVV operational impacts.
• Provides technical assistance to program and EVV staff, providers, managed care organizations, and state Medicaid contractors regarding EVV policies and protocols.
• Prepares complex written reports and presentations for executive management and stakeholders.
• Leads and participates in EVV workgroups as subject matter expert on EVV policy and program initiatives.
• Represents EVV as a liaison to HHS and its staff, federal and state entities, vendors and other stakeholders.
• Identifies, communicates, and directs resolution of complex EVV policy issues.
• Reviews and presents educational deliverables to internal and external stakeholders.
• Leads and directs team members in areas of responsibility.

Qualifications

• Ability to establish and maintain strong working relationships with stakeholders.
• Ability to work in a dynamic and fast-paced environment.
• Ability to prepare complex written reports.
• Knowledge or experience with EVV preferred.
• Excellent verbal and written communication skills.
• Knowledge of Medicaid or other HHSC programs preferred.
• Skill in leading large workgroups and in making presentations.
• Skill in developing accurate, clear, and succinct program policies.
• Skill in researching and evaluating program policy, rules, procedures and operations.

Requirements

• Graduation from an accredited four-year college or university. Experience may substitute for education.
• Experience researching, analyzing, and communicating policy to stakeholders.
• Experience developing healthcare, organizational or government policies.
• Experience leading workgroups or special projects.
• Experience leading operational projects or coordinating with other departments to implement policies or processes.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.