[Hiring] Event Planning Coordinator @Susan G. Komen

Role Description

The Coordinator, Event Planning & Experience, 3-Day Crew is responsible for the planning, recruitment, training, and on-event management of Crew and volunteers for the Susan G. Komen 3-Day® series. This role ensures a great experience for Crew while delivering operational excellence to support the success of the overall 3-Day event series. The Coordinator will collaborate closely with internal staff, contractors, and Crew Captains to create a seamless and mission-driven Crew program that enhances participant satisfaction, retention, and fundraising results.

What You'll Be Doing

• Crew Recruitment & Stewardship
  • Develop and implement recruitment strategies to meet Crew and volunteer staffing needs across all 3-Day events.
  • Build and maintain relationships with Crew members, Crew Captains, and volunteers to drive retention and engagement year-round.
  • Serve as the primary point of contact for Crew communications, providing timely, clear, and supportive communication.
• Event Planning & Execution
  • Lead Crew operations planning in partnership with the Event Planning & Experience Manager and event production team.
  • Coordinate Crew role assignments, schedules, and logistics in alignment with event needs.
  • Oversee Crew check-in, orientation, training, and support on-site during events.
  • Ensure Crew have the resources and information necessary to deliver exceptional on-event participant support.
• Volunteer Leadership Development
  • Recruit, train, and manage Crew Captains and other leadership volunteers.
  • Provide guidance, recognition, and accountability to Crew Captains throughout the event cycle.
  • Foster a positive, inclusive, and mission-focused culture among Crew.
• Crew Revenue Goals
  • Drive fundraising growth through proactive coaching and timely follow-up.
  • Support Crew in achieving their fundraising objectives.
  • Achieve Crew fundraising goal.
• Collaboration & Reporting
  • Work closely with cross-functional teams (e.g., coaches, online fundraising, production) to integrate Crew into the overall 3-Day experience.
  • Monitor Crew engagement metrics and provide post-event analysis and recommendations.
  • Contribute to the continuous improvement of Crew programming, resources, and systems.
• All other duties as assigned.

Qualifications

• Minimum 2-5 years’ experience in development, communications, special events, public relations, community affairs.
• Demonstrated ability to provide a high level of customer service and motivation to business, social leaders, and internal colleagues.
• Ability to work independently or partner with a variety of teams.
• Excellent planning, organizational and follow-up skills.
• Demonstrated professional and mature interaction with other staff and leadership volunteers, sponsors, donors, and others to engage them toward the achievement of revenue goals.
• Proven ability to manage multiple projects with varying priorities at one time.
• Must have strong knowledge and skill with Microsoft Office Suite including Word, Excel, PowerPoint, and SharePoint.
• Ability to understand scientific and medical information and convey to lay audiences including donors, participants, and volunteers.
• Knowledge of communications principles, ethics, practices, and techniques, including technical requirements.
• Exceptional skills in written and oral communications, including business writing, news writing/editing for print and broadcast, conversing by telephone and on video and conducting presentations to large or small groups.
• Social media skills and knowledge of digital communication platforms.
• Willingness and ability to travel and work evenings and weekends as needed.
• Travel Requirement: Ability to travel to four (4) 3-Day events per year.

Benefits

• Competitive Range of $21.03 to $26.67/hour, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget.
• Health, dental, vision and a retirement plan with a 6% employer match.
• Unlimited Flexible Paid Time Off plus scheduled holidays.
• Flexible work arrangement in a fully remote working environment.
• Bi-weekly work from home stipend.
• Parental leave.
• Tuition Reimbursement.
• A culture of learning and development.
• And so much more!