[Hiring] Event and Registration Manager @Type A Events

Role Description

• Scope, implement, and operate all event technology across in-person, virtual, and hybrid programs.
• Build and manage registration platforms (Swoogo, RainFocus, Cvent) from initial architecture through post-event analytics.
• Own the attendee data lifecycle: database management, list segmentation, data hygiene, and year-over-year analytics that actually mean something.
• Drive client communications through the tech stack (invitations, confirmations, surveys) in partnership with account teams.
• Integrate event platforms with CRM/marketing systems (Salesforce, Marketo, HubSpot) – making data flow seamlessly.
• Partner with AV/production vendors to align registration, apps, streaming, and audience engagement tools with technical production plans.
• Negotiate contracts and scope SOWs with technology vendors – you'll manage both relationships and budgets.
• Create SOPs and runbooks that actually get used – documentation that helps our team scale without sacrificing quality.
• Lead onsite execution: configure check-in flows, oversee registration operations, troubleshoot in real-time when things inevitably get interesting.
• Generate post-event dashboards and insights that make clients look brilliant to their leadership.
• Stay ahead of emerging tech (AI tools, engagement platforms, whatever's next) and bring innovations that enhance ROI.
• Potentially manage other event technology specialists as we grow.

Qualifications

• 4+ years managing event technology in agency, corporate, or tech provider environments.
• Deep expertise in enterprise platforms (Swoogo, RainFocus, Cvent, Bizzabo, Stova) – you've built, broken, and fixed them all.
• Technical fluency across event production – you understand AV signal flow, streaming setups, and how everything connects.
• Advanced Excel/Sheets skills (pivot tables, v-lookups, data manipulation that would make a data analyst jealous).
• Experience integrating platforms with CRMs and marketing automation tools.
• Preferred: HTML/CSS knowledge and comfort working with developers on customizations.
• Strong vendor management and negotiation skills – you protect budgets and timelines.
• Ability to translate between technical complexity and human language for clients.
• Proven ability to manage multiple programs simultaneously without dropping details.
• Most importantly: ability to work independently with minimal oversight (we don't have time for hand-holding).
• Flexibility for travel (20%) and non-traditional hours during event periods.

Benefits

• Full-time position.
• Paid time-off.
• Health & Dental insurance.
• 401(K).
• Opportunities for growth and development (including potential team leadership).
• Flexibility in work schedules.
• Work with cutting-edge technology and innovative clients.

Required Travel

• This role requires on-site travel and support for events (approximately 20% travel).

Application Process

Please submit your resume and a cover letter that tells us about your most complex technical challenge and how you solved it. Generic applications will be obvious.

Please reach out at [email protected] with any questions.

Type A Events celebrates diversity and welcomes applicants from all backgrounds and experiences.