[Hiring] Estimator / Billing Assistant @Winning Assistants

Role Description

Our client is a fast-growing roofing company seeking a proactive and detail-oriented Payments & Collections Coordinator to join their team. In this role, you will be a key player in maintaining the company’s financial health by:

• Tracking outstanding balances
• Following up with insurance carriers and homeowners
• Ensuring timely payments

You will manage sensitive financial correspondence, update CRM systems, and serve as a crucial liaison between operations, sales, and the Production Team.

Qualifications

• 2+ years of experience in a fast-paced collections or outbound sales role
• Strong sales mindset developed in a collections environment
• Experience in the roofing industry is highly preferred
• Ability to interpret complex documentation
• Detail-oriented with excellent data entry and document management skills
• Proven experience with high-volume outbound calling and account management
• Solid understanding of billing cycles and escalation processes
• Bonus: experience with Xactimate, Symbility, or insurance supplementing

Requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding
• Must be available for video meetings with your camera on (when needed)
• No other clients during required work hours
• Device: Reliable laptop or desktop computer
• Internet: High-speed connection (minimum 10 Mbps)
• Audio: Noise-canceling headset
• Video: Webcam for virtual meetings
• Workspace: Quiet, professional environment

Benefits

• Dedicated HR & Contractor Support Team
• Premium VPN Access (Optional)
• HIPAA & Cybersecurity Training + Certification (Provided)
• Top 1% VA Performance Training
• Client-Approved U.S. Holidays
• Client-Approved Paid or Unpaid Time Off
• Access to Tools & Resources
• Optional Performance-Based Incentives