[Hiring] ERP Administrator - Zoho Platform @NeevIQ Technologies Pvt Ltd

Role Description

We are looking for an experienced Zoho ERP Admin to manage, configure, and optimize our Zoho project /Zoho CRM/Zoho Books /Zoho Analytics or other Zoho ERP applications. The ideal candidate will be responsible for ensuring smooth system operations, supporting users, and enhancing the ERP system to meet business needs.

Key Responsibilities

• ERP System Administration: Manage and maintain Zoho ERP applications, ensuring system stability and efficiency.
• User Management & Support: Create and manage user roles, permissions, and troubleshoot system-related issues.
• Customization & Workflow Automation: Configure Zoho applications, set up workflows, automate processes using Deluge scripting, and integrate with third-party tools.
• Data Management & Reporting: Ensure data integrity, manage imports/exports, and generate reports using Zoho Analytics.
• System Updates & Security: Manage updates, patches, and ensure compliance with security best practices.
• Integration & API Management: Work with APIs to integrate Zoho ERP with other business applications.
• Integration: Native Zoho integrations, Zoho Flow, RESTful APIs (authentication, endpoints, response parsing).
• Process Optimization: Identify and implement improvements to enhance business operations.
• Training & Documentation: Conduct user training sessions and maintain system documentation.
• Zoho CRM: Custom modules, workflows, blueprints, automation, scoring rules, email templates, web forms.
• Zoho Projects: Task templates, project blueprints, time sheet management, user roles, project automations.
• Zoho Analytics: Build dashboards, KPIs, data blending, scheduled reports, and custom visualizations.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 4+ years of experience managing Zoho ERP solutions (Zoho One, Zoho Books, Zoho Project, Zoho CRM, Zoho analytics etc.).
• Hands-on experience with Zoho Deluge scripting, Zoho APIs, and automation tools.
• Strong understanding of business processes (Projects, Finance, CRM, Analytics Dashboard, HR, supply chain, etc.).
• Knowledge of database management, workflow automation, and data migration.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Proficiency in data analysis and report creation.

Preferred Qualifications

• Zoho certifications.
• Experience with third-party integrations using Zapier, Integrate, or similar tools.
• Familiarity with Zoho Analytics, Zoho projects, and Zoho Reports.
• Zoho form customization.

Experience Required

• 4+ years in Zoho platform administration.

We're hiring for this position on a remote, contract basis to start, with a strong pathway to full-time employment for candidates who demonstrate strong performance.