[Hiring] Equine Senior Claims Specialist @HDI Global Insurance Company

Role Description

The Equine Senior Claims Specialist is responsible for handling complex, high-value claims involving equine mortality, infertility, theft, transit, and related coverages. This role requires technical claims expertise, familiarity with veterinary and equine industry practices, and the ability to resolve sensitive, high-profile matters with professionalism.

• Conduct thorough claim evaluations by gathering and analyzing relevant information, enabling timely and accurate resolution.
• Make informed decisions established authority levels while proactively identifying potential issues.
• Ensure accurate system data and documentation through consistent collection, analysis, and summarization of claim information.
• Draft coverage letters and manage litigation, mediations, and arbitrations as needed.
• Collaborate with customers and agents to address inquiries, resolve issues, and maintain strong relationships while delivering a high level of customer service.
• Ensure compliance with company procedures, regulatory requirements, and jurisdictional laws.
• Serve as primary contact to policyholders, brokers, reinsurers, and underwriters, providing clear communication and guidance.
• Collaborate with underwriting to share claims insights and emerging trends.

Qualifications

• Strong knowledge of equine/bloodstock insurance (mortality, infertility, transit, theft).
• 5+ years of claims handling experience, preferably within specialty lines.
• Ability to interpret complex veterinary and medical documentation.
• Excellent communication, organizational, and customer service skills.
• Proficient in Microsoft Office and electronic claim systems.
• Professional Certifications preferred.
• Willingness to travel domestically and internationally as needed.

Benefits

• Base salary range for this position is $100,000 – 110,000, plus eligibility for a performance-based annual bonus.
• Competitive benefits package, including:
• 401(k) with company match
• Paid Time Off
• Sick Leave
• Medical
• Health Reimbursement Arrangement (HRA)
• Telemedicine
• Wellness Program
• Employee Assistance Program (EAP)
• Dental
• Vision
• Accident & Critical Illness Insurance
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Group and Voluntary Life Insurance
• Short- and Long-Term Disability
• Pet Insurance
• Transit and Parking benefits

Company Description

HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies.