[Hiring] Epic MyChart / Cadence Application Analyst @Vanderbilt University Medical Center

Role Description

This Application Analyst serves as the primary resource for all customer-facing MyChart initiatives, including branding updates, questionnaire maintenance, and online scheduling configuration. This dedicated resource supports ongoing maintenance and enhancement needs for existing customers and plays a key role in the implementation of new Community Connect partners. The analyst provides support during system upgrades, assists with testing and validation activities, and participates in on-call rotations.

(Note: This role is available for remote work in most US locations)

Key Responsibilities

• Designs, builds, installs, configures, and/or develops software to support clinical and operational workflows.
• Analyzes clinical or operational workflows supported by the assigned products (Epic) and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Qualifications

• Epic certification in MyChart &/or Cadence (Required)
• Epic Community Connect experience (a plus)
• Bachelor's degree or equivalent experience

Technical Capabilities

• Configuration Management and Planning (Novice): Competent to apply changes or develop new functions based on understanding of the design of the system.
• Technical Analysis (Novice): Knows most major/common assigned product group functions.
• Testing (Novice): Competent to develop new and execute pre-designed program test data.
• Product Knowledge (Novice): Understands the product in relation to other company products.
• Problem Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Incident Tracking and Problem Reporting.
• Business Knowledge (Novice): Understands customers' business operations beyond single issues driving a project.

About the Department

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

• Delivering distinctively personalized care
• Improving the health care of individuals and communities regionally, nationally and internationally
• Providing transformative learning programs
• Supporting compelling discoveries

Core Accountabilities

• Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

Core Capabilities

• Supporting Colleagues: Develops Self and Others; Builds and Maintains Relationships; Communicates Effectively.
• Delivering Excellent Services: Serves Others with Compassion; Solves Complex Problems; Offers Meaningful Advice and Support.
• Ensuring High Quality: Performs Excellent Work; Ensures Continuous Improvement; Fulfills Safety and Regulatory Requirements.
• Managing Resources Effectively: Demonstrates Accountability; Stewards Organizational Resources; Makes Data Driven Decisions.
• Fostering Innovation: Generates New Ideas; Applies Technology; Adapts to Change.

Position Qualifications

• Relevant Work Experience: 2 years
• Education: Bachelor's

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.