[Hiring] Epic MyChart Analyst @Premise Health

Role Description

This infrastructure role is part of the Clinical Applications & Delivery team and will participate in the planning, organizing, and enhancement of Clinical Application workflow and content at Premise Health Centers. The Clinical Applications Analyst interfaces & collaborates with Implementations, Client Reporting, Application Training, IT, CPM, Billing & Coding, and Medical Leadership teams.

This is a Full Time, remote, Epic MyChart Analyst role.

What You'll Do

• Plans, designs, implements, maintains, and provides ongoing optimization and support for clinical application software.
• Consults with users to identify current operating procedures and to clarify program/application needs and objectives.
• Performs workflow assessments, captures business needs, and analyzes internal systems to determine functional requirements for optimal utilization of clinical applications.
• Works within cross-functional teams and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation support, troubleshooting, and maintenance.
• May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections.
• May require other duties as assigned.

Qualifications

• Bachelor's degree preferred, or equivalent experience.
• Epic MyChart certification required.
• Requires 3-7 years of related experience.
• Possess in-depth clinical application knowledge and experience.
• Positive attitude, detail oriented, self-motivated, critical thinker.
• Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base.
• Basic presentation skills.
• Ability to interact and develop relationships with intra-departmental teams.
• Effectively communicate in both oral and written form to a widely diverse audience.
• Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies.
• Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to complete work assignments in a timely manner as assigned by manager.
• Excellent customer service skills.
• Ability to multi-task effectively in a rapidly changing environment.
• Ability to embody Premise Health's cultural beliefs (Respectful, Accountable, Courageous, Ethical, Engaged, Innovative, Quality-Focused).

Benefits

• Competitive pay.
• Medical, dental, vision, life and disability insurance.
• 401(k) program with company match.
• Paid holidays and vacation time.
• Company-sponsored wellness program.
• EAP.
• Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents.

Company Description

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare.