[Hiring] Epic Applications Systems Analyst II- Professional Billing @Legacy Health

Role Description

This is a virtual role open to candidates working from Oregon or Washington. While the position is primarily virtual, there may be occasions when on-site work is required at a designated Legacy Health location. All new hires are required to travel to a Legacy Health office in Portland, Oregon prior to their start date to complete a new-hire health assessment and new-hire paperwork. Initial training and orientation may be conducted on-site before transitioning to the remote schedule.

In this Applications Systems Analyst II role, you will:

• Collaboratively work with users and IS peers to understand and capture business needs and develop requirements for small to medium applications.
• Analyze and document application processes and functions.
• Define design alternatives and recommendations and develop specifications, often in collaboration with business partners or vendors.
• Build or configure systems.
• Develop and execute test scripts to ensure software accuracy, completion, and validity.
• Develop IS internal procedures and documentation.
• Work with customers to troubleshoot and solve moderately complex problems and provide production support.
• Communicate with customers regarding the status and completion of requests, in an agreed-upon, timely manner and/or in accordance with an applicable Service Level Agreement (SLA).
• Document in the ITSM system to define standards.
• Thoroughly and diligently follow change control processes, when applicable.
• Follow IS-defined support model and expectations in communicating with customers.
• Use Lean and ITIL principles to investigate and improve existing inter- or intra-team processes.

Qualifications

• Bachelor's degree preferred. Relevant experience may be substituted for educational requirements.
• 2+ years of information technology experience in relevant healthcare or business area.
• Experience in a healthcare setting, and/or in a relevant operational area for the position (i.e., Human Resources, Finance, Accounting, Revenue Cycle, etc.), and/or in an information technology role supporting a relevant operational area.
• Knowledgeable about key concepts, current developments, and trends in information technology and information systems relevant to the position, including application configuration and system layers, system integration, and database fundamentals.
• Demonstrated ability to perform systematic, thorough analysis and problem solving, and to initiate client problem resolution.
• Understanding of system integration key concepts and technical protocols.
• Demonstrated ability to establish, conceive and describe systems, designs, flow charts, schedules, and requirements.
• Strong interpersonal skills that promote effective working relationships with a wide range of people, including peers.
• Effective verbal and written communication skills.

Requirements

• Professional certifications may be required depending on the specific position, such as ITIL Certified, Microsoft Certified Professional, EHR Certification, HFMA.

Benefits

• To learn more about our employee benefits click here: Employee Benefits

Company Description

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.