[Hiring] Epic Acute Clinical Application II - Radiant @Mosaic Life Care

Role Description

The Application Analyst II is responsible for intermediate-level support and configuration of assigned applications. The position entails:

• Assisting, training, and supporting customers with the operation and administration of systems.
• Troubleshooting issues and working with vendors on issue resolution.
• Partnering with customers to increase understanding of available tools to enhance operational efficiencies.
• Creating documentation and assisting other Technology teams with issues and problems.
• Ensuring the services provided contribute to the successful accomplishment of the department and organizational goals.
• Possessing the intermediate technical expertise to support specific healthcare applications.
• Cross-training to become proficient in multiple applications.

Qualifications

• Intermediate technical expertise in healthcare applications.
• Experience in customer support and training.

Requirements

• Ability to troubleshoot and resolve issues effectively.
• Strong communication and documentation skills.

Benefits

• Competitive salary.
• Health and wellness programs.
• Opportunities for professional development.