[Hiring] Enterprise Systems Manager @Kwik Lok

Role Description

The Enterprise Systems Manager is responsible for the strategy, stability, and evolution of Kwik Lok's global enterprise systems (ES) landscape. This role blends hands-on technical oversight with people and project leadership, ensuring enterprise systems reliably support manufacturing operations, ERP processes, automation technologies, and corporate functions.

Reporting to the CFO, this role leads the Enterprise Systems (IT/IS) team, manages complex system escalations, and collaborates internationally with department heads to deliver secure, scalable, and efficient multi-year solutions aligned with business goals.

Qualifications

• Bachelor's degree in computer science, information systems, or a related field.
• Relevant industry certifications such as Azure, Dynamics, VMware, or ITIL are highly preferred.
• 8+ years of experience in systems engineering or advanced systems support and troubleshooting, with a preference for candidates from manufacturing environments.
• 3+ years of experience directly supervising technical staff, including responsibility for performance management, resource allocation, and team development.
• Demonstrated background in successful systems deployment and managing complex global information technology network administration.
• Extensive history in network security policies, procedures, maintenance, and backup protocols.

Requirements

• Deep understanding of the NetSuite ERP & CRM ecosystem and Azure services, including Power Platform, AI-driven efficiency solutions, and cloud integrations to drive business productivity.
• Comprehensive knowledge of Windows/Linux server administration, virtualization platforms (VMware/Hyper-V), and enterprise networking (firewalls, switching, VPN, Wi-Fi).
• Familiarity supporting industrial automation systems, production test environments, and enterprise-grade labeling or printing hardware.
• Expert knowledge of security and compliance controls, system monitoring, performance tools and recovery/backup procedures.
• Must be able to pass pre-employment drug and background screenings.
• Must be legally authorized to work in the United States without sponsorship.
• Must possess a valid passport and the ability to travel internationally and domestically 10% of the time.

Benefits

• Pay scale: $132,945 – $144,421 per year
• Insurance Benefits: Medical, Dental, Vision, Prescription, Life and Disability Insurance plans (60 day waiting period).
• Retirement Benefits: 401K Plan with company match (90 day waiting period - restrictions apply).
• Paid Time Off: (90 day waiting period, prorated for first year).
• Vacation: 160 hours a year, with increases based on years of service.
• Holidays: 70 hours a year (8.5 days): 1 Floating Holiday, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday following, half day on Christmas Eve, and Christmas Day.
• Sick Leave: 40 hours a year, accrued at 1 hour per 40 hours worked for hourly employees; salary employees prorated for first year.
• Other Compensation: Employees may be eligible for annual performance bonuses.
• Schedule: Monday through Friday, 8:00am to 5:00pm
• Location: This position is eligible for remote work, candidates must agree to travel up to 10% of the time both domestically and internationally.
• Travel: Must be willing to travel domestically and internationally up to 10-25% of the time.
• Telework expectations: Must be available and responsive during scheduled work hours and possess a physical workspace that facilitates telework (internet access, ability to focus on work during work hours if others are present in the home, successfully complete telework environment safety assessments on a regular basis). Employees must use video during virtual meetings to support non-verbal communication continuity. Kwik Lok will supply the employee with all necessary technology to perform work.
• Work environment: Occasionally bends, squats, reaches, kneels, and may lift up to 40 lbs. on occasion. Constantly seeing, hearing, talking. Noise level in office environment 10dB, 85-95 dB in production environment. Regularly sitting and/or standing at a computer.