[Hiring] Enterprise Risk Management Training & Communications Specialist @Gallagher

Role Description

The Training and Communications Analyst supports the development and delivery of enterprise risk management training and communications that enable risk awareness, governance expectations, and consistent execution across the organization. The role focuses on translating frameworks, policies, standards, and procedures into clear, practical, and engaging digital learning and communications that support employee understanding and adoption.

The Analyst works closely with Risk, Compliance, Legal, and business stakeholders across all Gallagher Benefits Services business lines and geographies to ensure content is accurate, timely, and aligned with enterprise expectations.

How you'll make an impact

• Support the design, development, and maintenance of eLearning and digital training programs aligned to enterprise frameworks, standards, and governance requirements.
• Assist with the creation and upkeep of learning assets, including:
  • eLearning modules and refreshers
  • Microlearning, knowledge checks, and job aids
  • Scenario‑based examples and case studies
• Apply instructional design and adult learning principles to improve clarity, usability, and learner engagement.
• Develop and support training‑related communications, including launch announcements, intranet content, FAQs, and reference materials.
• Translate complex policies, processes, and expectations into plain‑English, employee‑focused content.
• Partner with internal stakeholders to gather input, validate accuracy, and support reviews and approvals.
• Maintain version control and support periodic review and update cycles for training and communications.
• Assist with tracking training completion, feedback, and basic metrics to inform continuous improvement.
• Ensure training and communications are consistent, well‑organized, and aligned with enterprise standards and expectations.

Qualifications

• 3 to 5 years of experience in training and communications.
• Bachelor’s degree in learning & development, communications, business, risk management, or related field.
• Experience supporting training, communications, or instructional content in a corporate or professional environment.
• Strong written communication skills with the ability to simplify and structure complex information.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Word, PowerPoint, and Excel. Familiarity with LMS platforms is a plus.

Requirements

• Exposure to governance, risk, compliance, or standards‑based environments.
• Familiarity with digital learning tools or eLearning development platforms.
• Experience in insurance, financial services, brokerage, or other regulated industries.

Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.