[Hiring] Enrollment Specialist @Kids & Company Ltd

Role Description

The Enrollment Specialist is the operational engine that moves a family from "yes" to fully enrolled and billing-ready in our Kindertales (KT) system. This role exists so that School Directors can stay focused on touring families, building relationships, and running their Schools — rather than navigating the back-end work of CRM moves, account creation, billing setup, and parent activations.

This is a high-impact, behind-the-scenes role for someone who thrives on getting details right, communicates clearly across teams, and takes ownership of process from start to finish.

The Enrollment Specialist owns the end-to-end administrative workflow inside Kindertales for both Private Pay and Subsidy enrollments. They partner closely with School Directors as the family-facing relationship continues, while taking full ownership of the system work that gets the child's account set up correctly the first time.

This role is designated as a remote position; however, applicants must reside and be authorized to work in one of the following states: Illinois (IL), Massachusetts (MA), Missouri (MO), Ohio (OH), Pennsylvania (PA), New Jersey (NJ), and New York (NY).

Qualifications

• 2+ years of experience in operations, enrollment, billing, customer service coordination, or a similarly process-driven role.
• Strong proficiency with CRM and management software systems; able to learn Kindertales (or similar FMS/CRM platforms) quickly and become a power user.
• Exceptional attention to detail — comfortable working with billing, schedules, and authorization data where accuracy is non-negotiable.
• Strong written and verbal communication skills, especially across teams and with families.
• Proven ability to manage multiple workstreams, prioritize across competing requests, and keep clean hand-offs between teams.
• Comfort with ambiguity and process change — this role partners on building and refining the workflow as the system evolves.

Requirements

• Prior experience in childcare, early childhood education, or a multi-site service business.
• Familiarity with Kindertales, Procare, brightwheel, or similar childcare management platforms.
• Experience with subsidy or government-funded billing programs (state-specific authorization, copay structures, voucher reconciliation).
• Background partnering with field operations (School directors, district managers) from a back-office or shared-services function.

Benefits

• Comprehensive benefits (medical, dental, vision, life)
• Paid time off + paid holidays (because balance matters)
• 401(k) to invest in your future
• Employee childcare discounts
• Daily Pay App — get paid when you need it
• Career growth opportunities (we promote from within!)
• A welcoming, inclusive, and team-first culture
• Recognition for the incredible work you do

Company Description

Inspire Early Education is proud to be an equal-opportunity employer, committed to diversity and inclusion. We provide accommodation for applicants with disabilities to ensure equal access to employment opportunities. If you require accommodation during the application process, please reach out to us at [email protected].