[Hiring] Enrollment/Billing Representative @Cigna Healthcare

Role Description

The Enrollment/Billing Representative provides straightforward administrative and/or other basic business services in Enrollment/Billing. This role provides financial related support for banking and/or billing related functions to new and/or existing accounts.

• Follow standard operating procedures to review and post medical payments on basic outstanding claims in pursuit of reducing the company's accounts receivable
• Research, analyze, and correct complex cash posting issues
• Read and understand medical explanation of benefits (remit)
• Contact medical payors regarding complex payment issues
• Document chart notes accurately
• Escalate unresolved complex issues as needed

Qualifications

• Must be able to work Monday - Friday from 9am - 6pm EST with some flexibility
• High school diploma or GED required
• Experience posting medical payments in healthcare/insurance industry required
• Proficiency in Excel (filter, sort, search, etc.) required
• Experience in healthcare, insurance, pharmacy environment preferred
• Prior experience in billing, reimbursement, collections or customer service preferred
• Proficiency with PC and Microsoft Office suite - Word, Teams, SharePoint
• Experience with RX home or Blue Zone a plus
• Analytical skillset and strong attention to detail
• Excellent retention and judgment ability
• Proficient written and oral communication skills
• Ability to work in fast-paced, payment processing environment
• Reliable, self-motivated with excellent attendance
• Team player who has the ability to stay on task with little supervision
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Requirements

• For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• Comprehensive range of benefits, with a focus on supporting your whole health
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year
• Paid holidays
• Leaves of absence