[Hiring] Engagement Specialist @Thrivent

Role Description

Candidate must reside in Western IA. This Engagement Specialist (ES) role focuses on the following areas of accountabilities to support the work of the Engagement Team:

• Event Execution: Implements the activity plans of the Thrivent Member Network (TMN) and Engagement Team.
• Communication Plan: Implements the internal and external communication plan of the TMN they support in alignment with Thrivent brand and enterprise communication strategies and plans.
• Data and Analytics: Leverages outcomes and participant experience data from the Membership programs and engagement activities implemented to inform future plans and to provide relevant outcomes reporting for their respective Engagement Team, Advisor Group leaders and TMN Board.
• Secretary to TMN Board: Serves as Secretary to the Thrivent Member Network board(s) in the Advisor Group they serve.

DUTIES & RESPONSIBILITIES:

• TMN and Engagement Event Execution:
  • Create, plan, execute and manage a cadence of events within the TMN based on membership data, expressed needs and passions of members and aligned to the growth strategy of the Advisor Group.
  • Coordinate all event logistics, including venue, catering, and contracts.
  • Support execution of virtual, hybrid and in-person engagement activities including workshops, events and webinars.
  • When appropriate, be present at planned events.
• Engagement Communication Plan:
  • Collaborate with stakeholders and teams within Membership and Thrivent enterprise to bring relevant communication to clients and prospective clients.
  • Develop and execute a strategic internal and external communication plan to support the engagement activities of the Thrivent Member Networks served.
  • Manage all aspects of TMN projects, events and partnerships with identified Christian organizations, non-profits and churches as assigned.
• Data and Analytics:
  • Develop expert knowledge of Thrivent programs and resources, and the demographics of the region and markets the position serves.
  • Complete all required activity reporting and analysis for engagement activities and provide reports to leadership, team members and TMN boards.
• Secretary to the TMN Board:
  • Make logistics plans for quarterly TMN board meetings and communicate with TMN board members about the quarterly TMN board meetings.
  • Arrange hotel lodging, meals, speakers, etc. for quarterly TMN board meetings.
  • Take meeting minutes for board meetings, send those to the Governance Team at Thrivent for review and add them to Board Effect.
  • Add meeting materials to Board Effect in advance of board meetings.

In addition to the functional focus of the role above, the role demonstrates these leadership behaviors in how they conduct their work:

• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

This role may interact with:

• Membership and Engagement Leaders
• Thrivent enterprise leaders (Growth and Generosity, Marketing, Communications, PR, etc.)
• Field leaders
• Advisors
• External vendors
• Media, community leaders, local government officials

Qualifications

• Bachelor’s degree or commensurate experience
• 3+ years’ experience utilizing social media platforms to deliver results
• Strong project management and organizational skills
• Ability to analyze data for business purposes
• Effective communication skills, including written, verbal and presentation skills
• Ability to leverage the technical tools of the job, including Microsoft Suite, Salesforce, Social Media Platforms and Digital Client Engagement and Insights Platforms
• Strong collaboration and relationship building skills
• Ability to work evenings, weekends, and travel to events
• Must have proper home office environment to conduct remote work, including suitable high-speed internet

Requirements

• Strong preference for candidates located in Des Moines/Johnston
• Ability to work independently and effectively to manage multiple projects simultaneously
• Ability to navigate change and transforming business practices
• Knowledge of financial services industry, fraternal benefit societies, or membership organizations
• Bi-Lingual (English/Spanish) preferred in specific markets

Benefits

• Various bonuses (including, for example, annual or long-term incentives)
• Medical, dental, and vision insurance
• Health savings account
• Flexible spending account
• 401k
• Pension
• Life and accidental death and dismemberment insurance
• Disability insurance
• Supplemental protection insurance
• 20 days of Paid Time Off each year
• Sick and Safe Time
• 10 paid company holidays
• Volunteer Time Off
• Paid parental leave
• EAP
• Well-being benefits
• Other employee benefits