[Hiring] Energy Efficiency Retail Program Lead @Resource Innovations

Role Description

Resource Innovations is seeking an Energy Efficiency Retail Program Lead to join our growing team in Michigan. This role is pivotal in driving the success of our Michigan-based energy efficiency initiatives. You will serve as the primary liaison between our program and major retailers to facilitate point-of-purchase discount programs. Your goal is to make energy-efficient products more affordable and accessible for residential customers across the state. This role will work with a growing team of experienced energy efficiency program professionals in a dynamic and fast-paced environment and may have the opportunity to contribute to additional new business proposals and new program development.

Duties and Responsibilities

• Act as the primary analyst within our proprietary project management system to track program benchmarks, retailer participation, and incentive budget impact.
• Develop and generate unique coupon codes and promotional identifiers tailored to specific retail partners (Lowe’s, Home Depot, etc.).
• Reconcile monthly sales and redemption data provided by retailers against internal system records to ensure accuracy in rebate processing.
• Coordinate with retail corporate offices to ensure coupon codes are properly integrated into their respective POS (Point of Sale) systems.
• Analyze redemption trends and program sell-through data to provide actionable insights to the Program Manager(s).
• Conduct rigorous internal audits of data entries to prevent duplication of incentives and ensure compliance with utility regulatory requirements.
• Maintain detailed SOPs (Standard Operating Procedures) for code generation and data uploading within the project management system.
• Develop and maintain accurate and timely reporting.
• Create and collaborate on procedural documentation in support of the Program Manager.
• Ensure data accuracy and integrity in all internal and external reports.
• Other duties as assigned.

Qualifications

• 3+ years in data coordination, program operations, or retail analytics—preferably within the energy, utility, or rebate sectors.
• Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and experience managing complex datasets.
• Demonstrated ability to quickly master proprietary software and project management tools.
• High level of precision in data entry and code generation; an "eye for the small things" is essential to avoid large-scale data errors.
• Strong organizational skills with the ability to manage multiple timelines for various seasonal promotion rollouts.
• Ability to translate technical data findings into clear, concise updates for non-technical stakeholders.
• Process-oriented with a focus on streamlining workflows and improving efficiency.
• Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
• Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
• Able to meet deadlines while adapting to shifting priorities and evolving business needs.
• Good communication skills both written and verbal.
• Bachelor’s degree in business operations, Data Analytics, Information Systems, or a related field.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Requirements

• B.A. degree in Business Operations, Data Analytics, Information Systems, or B.A. / B.S. Degree in related field preferred. Relevant experience may substitute for degree.
• Experience in energy efficiency programs, retail coupon programs, or other utility programs is a plus.

Benefits

• Competitive salaries based on a candidate's skills, experience, and qualifications for the position.
• Compensation range for the base salary for this position is $55,000-$75,000.
• Eligibility for a discretionary annual bonus.
• Comprehensive benefits package designed to promote health, financial security, and work-life balance.
• Three weeks of paid vacation annually.
• Paid holidays.
• 401(k) retirement plan with employer match.
• Medical, dental, and vision coverage.
• Parental leave.
• Employee assistance program.
• Commuter benefits and additional supplemental offerings.