[Hiring] Endpoint Engineering Solutions Architect @Kentro

Role Description

Kentro is seeking a seasoned Endpoint Engineering Solutions Architect (EESA) to support our government customer under the VA-ESOM (Endpoint Support and Operations Monitoring) contract and serve as a trusted advisor across the customer’s national endpoint ecosystem. In this role, you will translate emerging endpoint technologies into practical roadmaps, lead complex solution engagements, and provide expert guidance across all areas of endpoint engineering.

• Serve as a strategic technical advisor responsible for aligning enterprise endpoint engineering initiatives with operational priorities and modernization objectives.
• Bridge executive strategy and technical execution by guiding technical sequencing, dependency management, risk assessment, and enterprise decision-making.
• Provide technical guidance on scripting, automation, and scalable configuration management for a growing and diverse device ecosystem.
• Evaluate technical feasibility, shape architectural direction, and ensure best-practice execution across key workstreams.
• Contribute to defining ServiceNow items, maintaining CMDB accuracy, and ensuring integrations comply with enterprise ports, protocols, and security controls.
• Serve as the primary architectural lead for developing the agency’s baseline and future-state architecture for printing services.
• Advise on secure print design, device hardening, configuration management, and service governance.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field.
• 10 years of experience in endpoint engineering, including:
  • Windows, macOS, and mobile endpoint ecosystems.
  • Modern UEM platforms, such as Intune, JAMF, and other MDM/EMM tools.
  • Federal security frameworks and compliance standards, including NIST 800-53, NIST 800-171, DISA STIGs, and enterprise system hardening requirements.
• Strong architectural, analytical, and problem-solving capabilities.
• Proven ability to lead or support major migrations, baseline deployments, or service modernization initiatives.
• 5+ years of experience in endpoint engineering, including:
  • Experience designing or supporting secure printing environments leveraging PKI, SNMPv3, standardized queues, and cloud-based printing architecture.
  • Advanced scripting and automation using PowerShell, Python, Bash, or equivalent.
  • Working in large, complex enterprise environments with cross-platform endpoint ecosystems.
• Effective communicator capable of presenting technical concepts to both technical contributors and non-technical or executive audiences.
• Familiarity with ServiceNow CMDB structures, catalogs, workflows, and asset governance concepts.

Requirements

• Master’s degree preferred but not required.
• Certifications in Microsoft 365, CompTIA, or vendor-specific managed printing credentials.
• Experience with Enterprise Printing or Managed Printing Services (MPS).
• Exposure to sustainability or carbon-reporting considerations related to endpoint and printing-fleet management.
• Experience with “as-a-service” financial modeling.
• Background working within regulated industries such as the public sector, healthcare, or financial services.
• Familiarity with ITIL concepts and service-delivery best practices.

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, and 401k with employer match.
• Education reimbursement for certifications, degrees, or professional development.
• Flexibility for professional growth and networking opportunities.
• Funds for activities – virtual and in-person, such as happy hours, holiday events, and fitness & wellness events.
• Commitment to a positive workspace that fosters creativity and innovation.