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eMarketPlace Administrator
@naspo
[Hiring] eMarketPlace Administrator @naspo
Mar 29, 2025 - naspo is hiring a remote eMarketPlace Administrator. 💸 Salary: $66,300 - $77,900. 📍Location: USA.
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Role Description
The eMarketPlace Administrator provides operational, technical and user support for both the NASPO ValuePoint and RFxPremier eMarketPlace systems. This position has overall responsibility for the setup, management and use of the system for purchasing activities with NASPO ValuePoint Portfolios and to provide continuous improvements to processes and functionality to increase the value of the system to Buying Entities and Suppliers.
- Coordinate with NASPO ValuePoint and RFxPremier staff to assess and meet system business needs.
- Coordinate and direct the operational duties of eMarketPlace System Provider staff as per their contractual obligations.
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Coordinate and facilitate Buying Entity and Supplier setup/on-boarding in the system, including:
- Establishing and maintaining both Buying Entity and Supplier users, accounts and integrations (e.g. punchout into and out of the system).
- Coordinating rollout/on-boarding activities with NASPO, RFxPremier and System Provider staff.
- Supporting ValuePoint supplier Portfolio kickoff sessions with presentations, demos and other activities as needed.
- Coordinate and facilitate all technical setup and on-going maintenance of punchouts from Buying Entity systems and punchouts to Supplier systems.
- Coordinate and manage all hosted catalogs.
- Monitor for Portfolio, Master Agreement and Participating Addendum changes (e.g. new, expired, revised) and ensure that system updates are made as necessary.
- Monitor and oversee integrations with the NASPO and RFxP data source systems (e.g. Salesforce) to ensure data integrity and identify/address any data issues.
- Provide direct user support and coordinate/oversee the eMarketPlace System Provider user support responsibilities.
- Prepare and conduct training for Buying Entity and Supplier users as needed, including developing and maintaining all training materials.
- Provide system demonstrations as needed to Buying Entities and Suppliers, including presentations at Conferences/Events and on-demand presentations.
- Provide monthly KPI reporting on system health and use as directed by Supervisor.
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Coordinate continuous improvement efforts of the system, including:
- Facilitating working sessions with Buying Entities and Suppliers to identify functionality changes needed.
- Assessing current processes and functionality to identify issues and areas needing improvement.
- Working closely with internal (NASPO/RFxPremier) staff and System Provider staff to identify potential new functionality or needed system changes.
- Working closely with NASPO eProcurement SME resources to identify relevant eProcurement best practices and technologies.
- Identifying and coordinating the resolution of bugs and system issues.
- Coordinating Corexpand on the development, testing and launch of new functionalities.
- Coordinate closely with other NASPO and RFxPremier resources that have responsibilities with the system.
- Create and maintain system operational documentation for both NASPO and Corexpand areas of responsibility.
Qualifications
- Bachelor’s degree, or equivalent experience, in Business Administration, Computer Science, or Information Technology required.
- At least 2 years of experience required and 5 years preferred experience in administering and supporting an automated purchasing or comparable system.
- Familiarity with eProcurement systems such as Jaggaer, Ivalua, Periscope (now Sovra) or with ERP systems like SAP, Ariba, PeopleSoft, and Workday is desirable.
- Demonstrated experience in performing business process analysis and assessing technical business needs.
- Demonstrated experience and understanding of information technology systems development and administration.
- Experience providing technical support and troubleshooting with an automated system.
- Ability to collaborate with users and technical staff to resolve system issues.
- Excellent project management and organization skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Demonstrated customer service orientation and commitment to association values.
Requirements
- None
Benefits
- None
Company Description
- None
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️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
$66,300 - $77,900
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
