[Hiring] Eligibility Enrollment Specialist I @TRILLIUM HEALTH RESOURCES

Role Description

Trillium Health Resources has a career opening for an Eligibility Enrollment Specialist I to join our team! The Eligibility Enrollment Specialists’ primary responsibilities include:

• Approving and processing enrollment requests and member updates.
• Verifying Medicaid eligibility.
• Verifying third party insurance.
• Performing eligibility data integrity checks and corrections in Trillium’s software platform.

On a typical day, you might:

• Process and approve enrollment requests for State Funds and member updates for Medicaid and State funded members submitted by provider agencies.
• Monitor Medicaid eligibility and third-party insurance coverage of members and notify appropriate staff about changes and/or lapses in coverage that could affect service delivery.
• Verify members are appropriately enrolled as a Trillium member based on Medicaid eligibility data and State Funded eligibility criteria.
• Educate staff about types of Medicaid and third-party insurance coverages held by members.
• Verify pertinent member information in Trillium’s software platform and make corrections if necessary, based on policies and procedures.

Qualifications

• High School Diploma or GED required.
• One (1) year of clerical experience required, OR equivalent combination of education/experience.
• Requires computer-related experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Preferred:

• Experience in health care field and/or experience in Medicaid eligibility.

Requirements

Deadline for Application: Thursday May 14, 2026 at 11:59pm

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties.
• Education details (degree type, date awarded, institution, field of study).
• Licensure/certification information, if applicable.

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.