[Hiring] Electronic Visit Verification Coordinator @Graham Healthcare Group

Role Description

The EVV Coordinator is responsible for the day-to-day administration, monitoring, and optimization of the agency's Electronic Visit Verification program across applicable states of operation. This role ensures compliance with the 21st Century Cures Act EVV mandate and each state Medicaid program's specific EVV requirements, while managing the technical and operational interface between Homecare Homebase (HCHB) and Home Health Exchange (HHAeXchange). The EVV Coordinator serves as the subject matter expert for visit capture, exception management, claims matching, and aggregator submissions, working cross-functionally with clinical operations, scheduling, billing, and IT.

Qualifications

• 2+ years of experience in home health, home care, hospice operations, billing, or compliance.
• Direct hands-on experience with HCHB (Homecare Homebase) required.
• Experience with Home Health Exchange (HHAeXchange) or another state EVV aggregator/vendor platform required.
• Working knowledge of the 21st Century Cures Act EVV mandate and Medicaid EVV requirements.
• Strong analytical and data reconciliation skills; comfortable working in spreadsheets and system reports.
• Excellent written and verbal communication skills, with ability to train non-technical staff.
• Ability to manage multiple state-specific compliance requirements simultaneously.
• Familiarity with additional EVV aggregators (e.g., Sandata, Tellus, CareBridge) is a plus.
• Background in home health billing/revenue cycle, with understanding of claims-to-visit matching.
• Associate or bachelor’s degree in healthcare administration, business, or related field (or equivalent experience) preferred.

Requirements

• Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Benefits

• Competitive Pay: With opportunity for advancement.
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.