[Hiring] Dual Fuel SMART Meter Installer @E.ON Next

Role Description

We’re looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Kilmarnock area. If you’re looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.

Here’s a taste of what you’ll be doing:

• Visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate.
• Investigating reports of tampered meters and making them safe.
• Delivering excellent face-to-face customer service.
• Discussing and agreeing payment solutions with customers.
• Exchanging meters to PAYG or classic prepay.
• Gathering customer and property information.
• Leading warrant teams (when required) to safely disconnect meters.
• Planning efficient daily routes to reduce carbon footprint.
• Recording visit outcomes on mobile devices.
• Uploading job data securely (monthly broadband allowance included) including Bodyworn Video footage uploads.

Qualifications

• MOCOPA/CMA1/MET2 qualified.
• Strong customer service and communication skills.
• A full UK/EU driving license (up to 6 points acceptable).
• Must be willing to undertake 3-Phase electricity training with travel and overnight stays during training.
• Comfortable working independently in the field.
• Reside in or near Kilmarnock.
• Broadband access at home.

Requirements

• Competitive base salary of £40,652 reviewed annually.
• Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa.
• Potential Career Progression – training may be provided for: 3 phase meter installation.
• Full equipment provided:
  • Branded van and fuel card.
  • Smartphone and tablet.
  • Uniform, PPE and tools.

Benefits

• Excellent parental leave allowance.
• Award-Winning Workplace - Named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
• Outstanding Benefits - 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings.
• Flexible & Family-Friendly - Industry-leading hybrid and family-friendly policies.
• Inclusive & Diverse - Only energy company in the Inclusive Top 50 UK Employers.
• Support at Every Stage of Life - Fertility Friendly and Menopause Friendly accredited.
• Accessible & Supportive - Disability Confident Employer, guaranteeing interviews for disabled applicants who meet the minimum criteria.
• Invested in Your Growth - Inclusive talent networks and top-tier development programmes.