[Hiring] DTS Tapestry Analyst @Intermountain Health

Role Description

This position provides support of the Epic Tapestry application. Tapestry manages payor operations and managed care workflows. This position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

• Electronic health records
• Registration
• Scheduling
• Billing and collections
• Lab and pathology
• Radiology
• Picture archiving and communications (PACS)
• Cardiovascular
• Pharmacy
• Home care
• Long term care
• Population health
• Consumer and patient facing technologies
• Enterprise resource planning
• Workforce scheduling
• Time and attendance
• Customer relationship management

This position is fully remote; however, some onsite presence may be required. Schedule: Monday - Friday, 8AM - 5PM PST.

Prefer candidates with:

• Epic Tapestry certification
• Experience in the Tapestry Payor Data Management (PDM), which includes member enrollment, eligibility, benefits, claims, and provider data.
• Tapestry Core workflow configuration including work queue management, letters, and notification events.
• Tapestry Link is also preferred.

We are hiring for multiple positions. Based on experience and qualifications, candidates may be considered for placement at the Principal Application Analyst level.

Application Analyst Principal Pay Range: $54.12 – $85.20 per hour (USD)

The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle.

Essential Functions

• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serves as PM and completes PM functions for mid-size projects with multiple teams.
• Performs quality review of team build.
• Collaboratively works with peers, internal and external stakeholders, and vendors.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develops and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project, and department meetings to increase awareness and information flow.
• Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation.
• Helps stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Aggregates applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups.
• Ensures that resources are available to work on priorities and align to appropriate strategies.
• Aggregates equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects.
• Creates cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicable.
• Provides Capital Planning with cost of equipment, infrastructure information.
• Leads in procurement and coordination of DTS equipment of construction and reconstruction project.
• Supplies field teams with lists and mapping of equipment and data connections for projects, if applicable.

Qualifications

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
• Possesses in-depth business and application knowledge and experience.
• Knowledge of system analysis and operating systems.
• Skilled in assessing needs and determining through documentation what the best approach might be.
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions.
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, correspondence, and process documents.
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public.
• Demonstrates knowledge of project management and control.

Preferred Qualifications

• Bachelor's degree in information technology, healthcare, business, or related field, or actively working towards a Bachelor's Degree with nine years of professional experience.
• Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas.
• Will be required to certify on one or more Epic applications and maintain certification.

Requirements

• Operate computers and other IT equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.