[Hiring] Donor and Data Specialist @Decision Point

Role Description

The Donor and Data Specialist will be responsible for various tasks related to donor relations, database management, finance, and development team support.

• Donor Relations:
  • Answer and respond to incoming emails.
  • Respond to donor/donations questions via phone or email.
  • Assign donor caseload and thank you’s.
  • Resolve failed transactions and support gift giving.
  • Complete ministry surveys for grant applications each quarter/year.
  • Organize all ministries/organizations that need to have ministry updates each year for executive leadership.
  • Communicate with donors who request year-end tax statements emailed to them or problem-solve if they didn’t receive them.
  • Manage pledges and document pledge fulfillment.
  • Assist donors in setting up personal online giving accounts.
• Advancement Team Support:
  • Support planning and execution of events (Banquet, Summit, Student Leader Conference).
  • Set quarterly meetings/assign tasks/update notes/lead meetings.
  • Support with caseload reports, EOM/EOY reports, updating Executive Summary notes and total.
• Database Management:
  • Update donor contact info as needed.
  • Merge duplicate accounts and review new accounts.
  • Update contribution errors (e.g., incorrectly labeled funds).
  • Update communication preferences.
  • Update deceased donor’s profiles and household names.
• Finance:
  • Communicate with Finance Team regarding processing questions.
  • Work with Finance Team to verify donation batches (weekly).
  • Communicate with Finance team regarding donor requests.
  • Assist Finance Team with returned tax receipts by contacting donors for updated addresses.
• Development Team Support:
  • Assist with preparing fundraiser and event invitations and mailings.
  • Prepare segmented lists for mail communications/emails.
  • Support Staff with donor questions and follow-up.
  • Data analysis of giving trends and ROI on specific appeals/events.

Qualifications

• 3+ years experience in a similar role.
• Fast-paced worker, multi-tasker with demonstrated ability to hit deadlines.
• Friendly with Google Docs, spreadsheets; previous experience in Quickbooks and Virtuous a plus!

Requirements

• Excellent communication skills, both written and verbal.
• A quick and eager learner in all areas.
• Impressively organized with great attention to detail.
• Possess high moral integrity, emotional health, social awareness, and spiritual maturity.
• Known as a team player who is excited to serve with an incredible team and contribute their best.
• An evangelical Jesus-follower who loves the gospel and evangelism.
• A wise and mature believer who knows the Word of God and seeks to follow it.

Benefits

• This is a part-time role, with the potential to become full-time if the candidate exceeds expectations and the role grows in responsibilities.
• We are a non-profit ministry where every member of our staff is involved in fundraising, and all of our staff are paid well for their work.
• Decision Point provides training, coaching, encouragement, and ongoing support throughout all staff support raising efforts.

Additional Details

• Occasional travel outside the region for mission trips, ministry events, training, and organizational gatherings.