[Hiring] Document Management Officer @Sumsub

Role Description

We are looking for a Document Management Officer to support internal document workflows, including e-signature processes in DocuSign and the preparation, coordination, and maintenance of financial documentation.

• Develop and maintain document control procedures.
• Ensure documents are properly categorized, filed, and archived.
• Monitor document lifecycle — updates, reviews, and disposals.
• Support teams in document preparation, formatting, and submission.
• Assist in maintaining document templates and internal standards.
• Perform document verification to ensure compliance with financial and operational requirements.
• Provide technical and operational support for our DocuSign system.

Qualifications

• 1–2 years of experience working with documents, contracts, or administrative processes.
• Strong logical thinking and attention to detail.
• Eager to learn new systems and processes (experience with DocuSign or similar tools is a plus).
• Responsible, structured, and proactive approach to tasks.
• Fluent English.

Benefits

• Remote-first, trust-based culture.
• True flexibility with working hours.
• Your birthday is a holiday; 10 personal days each year; seven sick days without paperwork; extra time for Christmas and New Year.
• Work that matters with a real impact on how people experience trust online.
• Fair and transparent pay, benchmarked to the market.
• Truly global work environment across continents and time zones.
• Clear goals, open feedback, and personal development plans.
• Financial bonuses for marriage and welcoming a new baby.
• Team offsites fully covered for collaboration and recharge.
• Access to the tools and hardware needed for work.
• Friendly and inclusive workplace culture.

Company Description

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

• Trusted by over 4,000 clients across various sectors including financial services, crypto, mobility, trading, marketplaces, education, and iGaming.
• Recognized as a Great Place To Work® in the US.
• Rated 4.3 out of 5 on Glassdoor.
• 92% of employees are proud to be Sumsubers.
• 90% say their work is interesting and challenging.