[Hiring] District Asset Protection Manager @sephora.com

Role Description

Ready for a career glow up? As District Asset Protection Manager, you’ll be leading asset protection strategies across multiple Sephora retail locations. The work you do will impact beauty, as you reduce shrink, mitigate risk, and strengthen operational excellence through data‑driven decision making. You’ll lead and develop a district team of Asset Protection Partners that’s united in beauty, supported by those who are equally passionate about protecting people, products, and the Sephora brand.

What You’ll Do:

• Shrink Reduction: Develop and execute districtwide asset protection strategies that reduce shrink and drive sustainable operational improvement.
• Risk Management: Identify and resolve safety and profit risks in partnership with store and corporate leadership, providing focused support to high-shrink and high-risk locations, including Extreme Shrink 2.0 stores.
• Team Leadership: Recruit, hire, train, and lead Asset Protection Partners across the district, fostering a culture of accountability, learning, and performance.
• Training & Development: Design and deliver training programs for Asset Protection Partners and store teams focused on safety, shrink reduction, audits, and asset protection best practices.
• Operational Compliance: Conduct regular store visits, audits, and assessments to ensure adherence to asset protection standards, policies, and procedures.
• Investigations: Lead and oversee investigations into shrink, internal theft, fraud, and criminal activity, ensuring ethical, discreet, and compliant execution.
• Data & Analytics: Utilize exception-based reporting and analytical tools to identify trends and mitigate internal and external theft.
• Systems Oversight: Ensure asset protection systems—including CCTV, alarms, and locking mechanisms—are operational, maintained, and properly utilized.
• External Partnerships: Build strong relationships with law enforcement, mall security, property management, and retail industry partners to support Organized Retail Crime (ORC) initiatives.
• Cross-Functional Collaboration: Partner closely with Store Leadership, Human Resources, and corporate teams to ensure effective resolution of asset protection matters.
• Values-Driven Leadership: Demonstrate Sephora values—Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative—in all work and interactions.

Qualifications

• Multi-Unit Asset Protection Experience: Minimum of 5 years of asset protection or loss prevention experience in a multi-unit retail environment or equivalent leadership role.
• Investigative Expertise: Proven experience handling sensitive and confidential asset protection matters with discretion and integrity.
• Crisis Management: Demonstrated ability to navigate emergencies and high-risk situations effectively.
• Leadership: Strong ability to build, coach, and lead proactive asset protection teams.
• Communication: Excellent verbal and written communication skills, including experience presenting to senior leadership.
• Collaboration: Highly effective business partner with store leadership and cross-functional teams.
• Analytical Thinking: Ability to analyze data and trends to drive informed risk mitigation strategies.
• Problem Solving: Effective decision making in complex and fast-paced situations.
• Organization: Strong organizational, planning, and time management skills.
• Policy Development: Ability to develop clear, concise plans, policies, and procedures.
• Technology Proficiency: Working knowledge of asset protection applications, retail store systems, and Microsoft Office.
• Interviewing Skills: Strong interviewing capabilities; Wicklander-Zulawski certification or other formal behavioral interview training preferred.
• Legal Knowledge: Understanding of criminal and civil law as it applies to the retail environment.
• Travel: Ability to travel approximately 75%, including local, overnight, and out of town travel; attendance at asset protection meetings and conferences required.
• Environment: Ability to work in a fragrance-filled retail environment.

Benefits

• Caring Community: You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path: Your career transformation starts here, with opportunities that will challenge, stretch, and develop your skills.
• Meaningful Work: As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.
• Health: Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth: Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks: Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.