[Hiring] Dispatcher @Vertex Resource Group

Role Description

Vertex is currently accepting applications for full-time, permanent Dispatcher. The successful candidate must have experience dispatching Tank Trucks to various clients on a day-to-day basis within the oil and gas industry. Responsibilities include:

• Setting employee and truck schedules
• Excellent people and communication skills
• Troubleshooting equipment problems
• Providing solutions to customer needs

Position Title: Dispatcher

Position Location: Remote

Schedule: 7 days on, 7 days off

Qualifications

• Minimum of two years’ relevant Tank Trucks dispatching experience, preferably in the fluid hauling management and/or trucking industry
• Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement, and OH&S standards
• Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines
• Excellent written, verbal, and interpersonal communication skills
• Superior customer service and communication skills (written and verbal)
• Ability to manage a high volume and fast-paced workload
• Must be able to make decisions calmly and efficiently in high-stress environments
• Must be detail-oriented and highly organized
• Must successfully complete a pre-employment drug and alcohol testing
• Minimum valid Class 5 driver’s license (clean 3-year abstract); Class 1 license would be an added advantage
• Valid WHMIS, H2S Alive, TDG, CSO, and Construction Safety Training System (CSTS) or Petroleum Safety Training (PST) considered an asset

Requirements

• Arrange schedules for trucks and employees
• Regularly communicate with employees regarding all transport matters
• Ability to supervise employees during turnaround periods
• Troubleshoot equipment problems and provide solutions to customers
• Review and approve work tickets, logs, time sheets, and requested days off for compliance and accuracy
• Assist Operations Manager on the day-to-day operations of the branch, including but not limited to work on project executions, general inquiries, asset utilization, personnel management/supervision, and issues related to all service offerings
• Ensure customer and client satisfaction through exceeding customer expectations
• Conduct business development activities through building strong relationships with existing clients (client retention and growth) along with new client development
• Assist Operations Manager to improve and sustain growth in the branch through personnel engagement, operational efficiencies, cost reductions, managing budgets, and upgrades of equipment
• Other duties as assigned required by the manager

Benefits

• Competitive Wages
• Advancement Opportunities
• Extended Health Benefits
• Dental Coverage
• Vision Care and Glasses Coverage
• Disability Insurance
• Life Insurance
• Stable Employment