Dispatch Coordinator @Ride Health

[Hiring] Dispatch Coordinator @Ride Health

Mar 10, 2025 - Ride Health is hiring a remote Dispatch Coordinator. 💸 Salary: $18 - $20 per hour. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As the Dispatch Coordinator, you will be a core member of the Ride Health Fleet team. Your primary responsibilities will include:

Importing data into our trip management software via electronic API connection or .csv documents
Arranging transportation for clients by managing assigned runs and special assignments
Monitoring traffic, on-time performance, and avoiding delays
Providing feedback and information immediately to the ride success team and management regarding issues with route or passengers
Utilizing trip management software alongside our internal platform effectively and ensuring accuracy
Observing all state and federal mandatory safety regulations and Ride Health specific policies
Reporting all citations and incidents, and completing all required forms in a timely manner
Reacting professionally at all times, especially in emergency situations
Attending and participating in all department meetings and training
Maintaining punctual and regular attendance
Maintaining HIPAA compliance and confidentiality of information regarding all passengers
Performing responsibilities in an ethical and professional manner
Performing other duties as assigned

Qualifications

High school diploma, GED or equivalent
Experience in dispatch highly preferred or relevant work experience
Experience with Non-Emergency Medical Transportation strongly preferred
Working knowledge of GPS-enabled fleets preferred
Fluency with standard business tools such as Microsoft Office, Google Apps, and software-based telephone systems
Proficient keyboarding and mouse skills
Ability to multitask; excellent time management skills
Excellent communication skills
Ability to solve problems and make decisions

Requirements

Business hours are M-F from 6:00am – 6:30pm PST
Shifts will fit within these business hours with possible Saturdays
Fluency in Spanish is welcomed
NOTE: Candidates must have internet speed of 10 mbps and ability to hard-wire in via ethernet as needed

Benefits

Competitive compensation $18 - $20 per hour plus a rich benefits offering
Career advancement opportunities
Fully remote - skip the commute
Paid Time Off
Medical, Dental, and Vision insurance - Employee coverage 100% company paid!
Multiple great coverage options offered for employees and dependents with generous company contribution and quick eligibility
TalkSpace, Healthy Advocate EAP, Teladoc, One Medical, KindBody - all company provided
Life insurance, short-term disability, long-term disability - all paid for by Ride Health
401k retirement savings plan with 4% fully vested employer match right out of the gate
Fully paid parental leave after six months
And we're always looking to add more

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Dispatch Coordinator @Ride Health

All others

Salary 💸 $18 - $20 per hour	Remote Location USA
Job Type full-time	Posted Mar 10, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.