[Hiring] Disaster Assistance Federal Liaison @TX-HHSC-DSHS-DFPS

Role Description

Disaster Assistance Federal Liaison (FEMA Liaison) serves as liaison between the Health and Human Services (HHS) Emergency Services Programs (ESP), which administers the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP), and the Federal Emergency Management Agency (FEMA). Responsibilities include:

• Analyzing difficult and complex problems and issues and working with FEMA on resolution.
• Assisting with ONA management functions including assigning work, supervising staff, and serving as acting supervisor in the absence of the Policy Specialist.
• Assisting with administrative hearings.
• Representing HHSC at the State Operations Center, Disaster Field Offices, and Disaster Recovery Centers.

Qualifications

• High School graduate or equivalent.
• Experience in windows-based software.
• Previous experience with the Disaster Program in processing Individual and Household Programs/Other Needs Assistance grants.
• Supervisory experience.

Requirements

• Knowledge of federal and state guidelines relevant to the Individuals and Households Program (IHP).
• Knowledge of federal, other state government, and private non-profit disaster recovery assistance agencies and programs.
• Skill in operating computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively manage time by prioritizing tasks.
• Ability to gather and analyze information.
• Ability to prepare clear and concise reports.
• Ability to listen, elicit and evaluate information, interpret terms, and resolve conflicting statements.
• Ability to communicate with community members, other agencies, and the media to promote support of the program and coordinate resources and programs.
• Ability to read, understand and apply a variety of interrelated instructions, i.e., guidelines, regulations, and policies.
• Ability to observe employee performance and record observations.
• Ability to monitor unit operations.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.