[Hiring] Director, Workplace Insights @Teknion Inc

Role Description

The Director, Workplace Strategy leads workplace conversations and insight-led client engagements with target accounts, actively promoting Teknion's point of view on work and place to clients, A&D partners, and industry organizations. Working in close partnership with the VP, Insights & Strategy, this role identifies emerging workforce trends, translates research into actionable insights, and co-develops, trains, and internally promotes our suite of human-centered workplace strategy services and engagements.

This role is an opportunity to drive impactful workplace strategy services, elevate client opportunities through insight-led selling, and shape the narrative on the evolving workplace ecosystem.

Key Responsibilities/Impact Areas:

• Promote Teknion's point of view on the workplace ecosystem across internal stakeholders, client leadership, and the broader design community.
• Lead key workplace strategy engagements, discovery sessions, and consultative conversations with target accounts; supporting sales reps in closing business opportunities.
• Partner with field sales, regional leadership, and dealer partners to co-lead strategy sessions and elevate client opportunities through insight-led selling.
• Co-develop thought leadership pieces, insight articles, and client-facing storytelling decks in collaboration with the Teknion Director of Insights.
• Maintain subject matter expertise on current workforce behaviors, hybrid work models, and emerging workplace ecosystem dynamics.
• Develop and maintain relationships with research and consultant partners.
• Champion strategic planning frameworks, adaptable furniture solutions, and insight-led client engagement models across the sales organization.
• Prompt, reliable, and regular attendance.
• Other duties as assigned.

Qualifications

• 10+ years of experience in corporate workplace strategy, research, or commercial design strategy.
• Proven track record for translating qualitative and quantitative client data into actionable planning solutions.
• Experience conducting workplace observation studies, focus groups, and discovery workshops.
• Exceptional storytelling, written, and verbal communication skills with the ability to distill complex data into insight-led client narratives.
• Comfortable leading C-suite conversations around business drivers, workforce expectations, and organizational culture.
• Strong understanding of contract furniture industry and influencer drivers.
• Ability to manage multiple projects across various industries and geographies.
• Self-sufficient, highly collaborative, idea generator, great listener, curious, and passionate about macro and micro shifts in our industry.

Requirements

• Ability and willingness to travel up to 40% across North American markets.
• Must reside within close proximity to a major airport with convenient access to direct flights across North America.