[Hiring] Director, Revenue Operations @GiveDirectly

Role Description

GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector. To reach this milestone, we have brought all fundraising efforts under one leadership, enabling better coordination and optimization of fundraising streams and operations over time.

The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale.

• Build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable.
• Represent Fundraising to Finance, Compliance, Grants Management, and the People team.
• Partner with the Vice President of Partnership on strategic priorities and high-stakes internal and external communications.
• Manage a team of 3-5, covering fundraising tech and data, donor experience, and knowledge management.

Key Responsibilities

• Own Fundraising's revenue operations: data, systems, and process (primary focus).
• Build and own the strategic data and systems architecture for Fundraising.
• Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs.
• Partner with counterparts on Fundraising Data and Tech to prioritize and execute projects.
• Design and institutionalize the operating rhythms of the Fundraising function.
• Develop revenue systems and processes alongside Finance, Fundraising, and Donor Experience teams.
• Own revenue reconciliation and recognition, pledge and receivable tracking.
• Own workforce and capacity planning for Fundraising in partnership with the VP.
• Build and lead a team as the function matures.
• Act as the go-to liaison between Fundraising and other functions.
• Partner with the VP on strategy and organizational effectiveness.
• Lead on cross-fundraising initiatives and priorities.

Qualifications

• 8+ years of experience in revenue operations, business operations, or a chief-of-staff role.
• Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce).
• Strong analytical operator: comfortable structuring ambiguity and using data to drive decisions.
• Proven track record managing cross-functional relationships and influencing senior stakeholders.
• Experience managing people or workstreams; direct people management experience is a plus.
• Excellent written and verbal communication skills, particularly for high-stakes materials.
• Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.

Bonus

• Experience working with institutional donors or fundraising teams in Africa.
• Experience standing up a BizOps or RevOps function from scratch.

Compensation

• United States Base Salary: $134,400
• Bonus at Target Performance: 15% (~$20,160)
• Estimated Total Compensation at Target: $154,560+
• Annual Benefits Stipend: $21,393
• United Kingdom Base Salary: £94,605
• Bonus at Target Performance: 15% (~£14,191)
• Estimated Total Compensation at Target: £108,796+
• Annual Benefits Stipend: £2,760

Working at GiveDirectly

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to any characteristic protected by applicable law.

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, please email us.