[Hiring] Director, Property & Casualty Staff Underwriting @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

This role leads the Personal Lines underwriting rules and technology portfolio, translating underwriting strategy into scalable capabilities that improve decision quality, speed, consistency, customer and agent experience, and profitability. Provide business leadership across rules, risk filters, models, and related technology solutions while partnering with Underwriting, Experience, Product, Pricing, Business Insights, Technology, Operations, and Distribution.

• Underwriting rules: Lead the strategic development, implementation, governance, and ongoing management of underwriting rules, guidelines, and related control gaps.
• Risk filters: Own risk-filter management end to end, including new and changed filters, testing, vendor coordination, monitoring, issue resolution, and controls.
• Underwriting modeling: Oversee model implementation, KPI measurement, performance analysis, recalibration impact analysis, and follow-up actions.
• Technology strategy: Prioritization, roadmap, and modernization opportunities. Accountability with delivery partners in managing related scope and budget.
• Solution delivery: Partner with Product, Pricing, Technology, Business Insights, Experience, field underwriting, and other stakeholders to design and implement underwriting solutions; coordinate UAT, post-production validation, and stabilization.
• Partnership: Build strong partnerships and feedback loops to ensure solutions improve usability, adoption, workflow effectiveness, and customer, agent, and field-underwriting outcomes.
• Efficiency and enablement: Identify automation and emerging-technology opportunities that improve underwriting speed, accuracy, consistency, and profitability.
• People and enterprise leadership: Lead and develop a specialized team while setting priorities, resolving dependencies, managing delivery risk, and influencing senior stakeholders across a complex, matrixed organization.

Qualifications

• Personal Lines underwriting knowledge and the ability to connect strategy to day-to-day decisions.
• Experience across Auto, Property and other lines of business.
• Experience leading underwriting rules, risk filters, models, decisioning capabilities, or technology-enabled underwriting change.
• Experience with model performance, KPI analysis, recalibration, or impact assessment.
• Experience leading delivery through design, UAT, implementation, validation, and stabilization.
• Ability to build productive partnerships with Experience, field underwriting, Product, Pricing, Technology, Business Insights, Operations, and Distribution.
• People leadership, talent development, strategic planning, roadmap, budgeting, prioritization, risk management, and executive communication skills.
• Experience with underwriting decision platforms, rules engines, decision management, workflow technology, third-party data or vendors, or modernization initiatives is helpful.
• Familiarity with automation, analytics, AI, or other emerging technologies in underwriting.

Requirements

• Bachelor's degree or post-graduate studies preferred.
• Relevant professional designation such as CPCU highly desirable.
• Typically, 10 years of property and casualty (personal and/or commercial) lines underwriting, including at least five years of management experience.
• Exposure to both field and staff office operations preferred.
• Requires proven knowledge of property/casualty products, insurance company operations, field and staff functions, industry trends, and project management.
• Demonstrated decision-making and strategic abilities.
• Ability to drive for results, deal with ambiguity, communicate with upper management, and conceptualize strategic objectives.
• Ability to lead staff, committees and project participants in all aspects of product/underwriting activities.

Benefits

• Medical/dental/vision insurance.
• Life insurance, short and long term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.
• More benefits available.