[Hiring] Director, Partnership Operations @Thyme Care

Role Description

As a Director, Partnership Operations at Thyme Care, you’ll be responsible for driving business outcomes for partners by translating strategic goals into scalable operations that deliver measurable results, all while developing and managing relationships with health plans and risk-bearing entities.

• Lead implementation and performance management for payer and risk-bearing partnerships from contract to maturity.
• Serve as a strategic advisor to internal and external stakeholders, ensuring alignment and visibility across partner-specific workstreams.
• Build data-backed insights and presentations for leadership and partner discussions, telling the story of partnership impact.
• Identify and operationalize process improvements that enhance contract performance and scalability.
• Collaborate with cross-functional teams — Product, Care Delivery, Data, Operations — to address challenges and deliver outcomes.
• Own joint operating committees and business reviews, communicating progress, insights, and opportunities for deeper collaboration and partner expansion.

This role is ideal for a strategic operator — someone who can think big, move fast, and drive results with both structure and creativity.

Qualifications

• 6–10+ years in management consulting, strategy, or healthcare operations, ideally with payer, provider, or care delivery exposure.
• Proven ability to analyze, structure, and execute high-impact projects in a fast-paced, matrixed environment.
• Strong communicator and presenter; skilled at synthesizing complex information into concise, executive-ready materials.
• Confident navigating ambiguity and influencing across teams.
• Hands-on leader who takes ownership from problem to implementation.

Requirements

• Background in healthcare, care management, or value-based care.
• Blend of consulting and in-house experience in high-growth or startup settings.
• Familiarity with performance metrics, financial modeling, or partner success management.

Benefits

• Base salary for this role is $178,500-$210,000.
• Salary ranges are based on paying competitively for our size and industry.
• Compensation package includes equity, benefits, and other opportunities at Thyme Care.

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.