[Hiring] Director of Security Operations @Services for the Underserved

Role Description

The Real Estate team at S:US is tasked with maintaining and expanding S:US’ large and diverse Real Estate portfolio, consisting of over 100 residential buildings and 10 offices and clinics. Our team’s goal is to fulfill S:US’ commitment to reducing homelessness and providing a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission. This is an exciting time for S:US as we have a dynamic and growing pipeline of affordable and supportive housing, with 700 units in construction and another 1000 in predevelopment. S:US is among the two largest providers of supportive housing in New York State, and among the largest nationally.

After surveying all buildings, the person will be responsible for developing an overall security plan for all S:US Facilities. In addition, the person will oversee security operations for all S:US buildings and supervise all 3rd party security companies, negotiating and managing security contracts.

This position will be frequently subjected to both indoor and outdoor environmental conditions and temperature changes (extreme cold or extreme heat) with or without effective protection from the weather. The incumbent may also be frequently subject to hazards including a variety of physical conditions, as well as occasional atmospheric hazards (i.e. conditions that affect the respiratory system such as fumes, odors, dust, mists, gases, or poor ventilation). The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise.

Qualifications

• High school diploma or equivalent required; college preferred.
• 8+ years of comparable experience with at least 3-5 years of managerial experience in directing security operations of a similar sized organization or company.
• Bachelor's Degree (preferred).
• Military or Law enforcement experience (preferred).
• Must be proficient in Microsoft Office applications.
• Familiar with Yardi or similar industry-based database.
• Knowledge of multiple CCTV systems and access control systems.
• Exemplary customer service skills.
• Strong analytical skills.
• Strong attention to detail.
• Knowledge of de-escalation and problem solving.

Requirements

• Develop a vision for the Security operations at S:US and present said vision and framework to supervisor and other stakeholders for input, discussion, and approval within the first 6 months.
• Visit all S:US properties to develop/evaluate security plans, beginning with high activity sites.
• Develop a plan for security at Starhill campus, including public park, within the first 12 months.
• Negotiate all contracts with outside security vendors (currently 4 companies covering 40+ sites).
• Develop procedures for assigning, training, and supervising security guards at S:US properties.
• Develop procedure for approving 3rd party security time sheets.
• Maintain high level communication with outside security companies to ensure quality service.
• Conduct security survey for future S:US real estate projects.
• Review blueprint on new construction.
• Liaise with local law enforcement on all properties, as needed.
• Work with IT Dept. and S:US real estate partners to review and recommend on-site CCTV Systems.
• Work closely with AVP of IT Ops, Vice President of Affordable Housing, VP for Real Estate, Chief Program Officer Property and Program staff, as well as other Support Services staff.
• In coordination with QA Dept., respond to major incidents.
• Respond to court appearance notice for testimony.
• Attend tenant meetings as needed.

Benefits

• Health and wellness resources.
• Generous PTO.
• Professional development opportunities.

Company Description

S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals.