[Hiring] Director of Non-Commercial Food Service @Grecian Delight | Kronos

Role Description

The Director is responsible for managing and growing the company’s Foodservice Management (FSM) and Hospitality business within the National Accounts organization. This role focuses on developing, executing, and optimizing national and regional contracts across institutional and hospitality channels, ensuring disciplined commercial execution, margin performance, and strong customer partnerships. This leader acts as the primary day-to-day commercial owner for FSM and hospitality accounts while aligning closely with the SVP, National Accounts on strategy, customer prioritization, and contract governance.

• Own execution of FSM and hospitality contracts under the National Accounts structure
• Manage day-to-day commercial relationships with key operators and procurement teams
• Ensure contract compliance, pricing alignment, and service execution across accounts
• Execute master agreements, pricing schedules, and program terms within approved frameworks
• Maintain strict adherence to pricing architecture, margin targets, and approval processes
• Partner with Legal, Finance, and Commercial leadership on renewals, amendments, and RFPs
• Ensure disciplined governance of contract lifecycle management
• Drive expansion within existing FSM and hospitality contracts (menu expansion, SKU growth, program adoption)
• Identify whitespace opportunities within assigned national accounts
• Conduct regular business reviews and performance updates with key accounts
• Serve as primary commercial contact for FSM and hospitality operators
• Build strong relationships with procurement, culinary, and operational leaders
• Partner with Supply Chain, Operations, Marketing, Innovation, and Finance to ensure flawless execution
• Align demand planning and forecasting with contracted volumes and programs
• Deliver revenue, volume, and margin targets within FSM and hospitality segments

Qualifications

• 8–12+ years in foodservice, hospitality, or institutional account management
• Strong experience with FSM providers and/or hospitality contract environments
• Experience working within a structured National Accounts organization preferred
• Proven ability to manage complex national or multi-unit accounts
• Execution discipline within structured national account frameworks
• Exceptional communication, relationship-building, and conflict-resolution skills

Benefits

• Highly competitive compensation and bonus programs
• Medical, Dental and Vision options for you and your family
• Safe-harbor 401(k) Plan with generous matching and immediate vesting
• Life, AD&D, Short and Long-term Disability Programs
• Health, Dependent Care, & Commuter Flexible Spending Accounts
• Health Savings Account Contributions
• Additional Voluntary Benefit Programs
• Paid Vacations and Holidays
• Employee Assistance Program (EAP)
• Compensation: $150k - $180k plus 30% bonus potential

Company Description

Grecian Delight | Kronos Foods (“GDK”) stands at the forefront as a premier provider of authentic Greek and Mediterranean cuisine. Our portfolio, featuring gyros, specialty meats, pitas, flatbreads, tzatziki, hummus, spreads, falafel, ready-to-eat and plant-based proteins, along with value-added bakery products, reflects our commitment to quality and authenticity. Serving over 400 foodservice distributors, 30,000 independent and national chain restaurants, and marking our presence in the top 40 U.S. retailers, we continue to enrich dining experiences with the flavors of the Mediterranean.

Our Vision: Continue to be the leader in Greek, Mediterranean and inspired world cuisine. We strive to have every table or menu in the world serving up our delicious flavors.

Our Mission: To be top of mind with our customers as the preferred and trusted company of choice, by delivering mutual value, and acting with a sense of urgency.

Our Guiding Principles:

• Customer Centricity: Put the customer at the heart of the business
• Ownership and Empathy: Act like owners, think like customers
• Conscious leadership: Leading with awareness, kindness, and courage
• Competitive Spirit: Playing to win